SupportBee MCP by usefulapi

它能帮你做什么

我们还没有为它写通俗的介绍。下面是我们从注册中心读取到的事实。

• 连接方式: 在云端运行
• 传输方式: Streamable HTTP
• 分类: 其他

安装

选择你使用的 AI 应用，然后复制设置。

你需要

• 在云端运行无需安装任何东西，通过互联网连接

你用的是哪个应用？

https://supportbee.usefulapi.io/mcp

claude mcp add --transport http supportbee https://supportbee.usefulapi.io/mcp

{
  "mcpServers": {
    "supportbee": {
      "url": "https://supportbee.usefulapi.io/mcp"
    }
  }
}

{
  "servers": {
    "supportbee": {
      "type": "http",
      "url": "https://supportbee.usefulapi.io/mcp"
    }
  }
}

https://supportbee.usefulapi.io/mcp

你的选择通过 Cookie 保存在这台设备上，无需账户。

这些设置是根据作者在注册中心的条目生成的。如果 README 的写法不同，请以 README 为准。

它能做什么

工具名称和描述与服务器在 2026年11月7日 报告的完全一致。这些内容由作者撰写，不是我们写的；我们以纯文本形式显示。

• supportbee_list_tickets

  List tickets of the shared inbox, newest activity first, with filters (assignee, team, label, requester, dates, spam/trash/archived). By default archived, spam and trashed tickets are left out. Each ticket has id, subject, labels, requester, assignee, replies_count, comments_coun

• supportbee_search_tickets

  Full-text search over tickets (subject, body, requester) with SupportBee's search syntax, newest activity first. Spam and trash are excluded unless asked. GET /tickets/search.

• supportbee_get_ticket

  One ticket with subject, requester, labels, assignees, state and the first message text. Replies and comments are separate calls. GET /tickets/{id}.

• supportbee_list_replies

  The public replies (the conversation with the customer) of a ticket, oldest first, as text. GET /tickets/{id}/replies.

• supportbee_get_reply

  One reply of a ticket (text, replier, cc/bcc). GET /tickets/{ticket_id}/replies/{id}.

• supportbee_list_comments

  The internal comments (visible to agents only, never e-mailed) of a ticket, oldest first, as text. GET /tickets/{id}/comments.

• supportbee_get_ticket_audit

  What happened to a ticket and who did it (assignments, label changes, replies, archiving) with timestamps. GET /tickets/{id}/audit.

• supportbee_list_labels

  All custom labels of the company (name and color). Use a label name with supportbee_add_label or the label filter. GET /labels.

• supportbee_list_teams

  The teams of the company (id, name), optionally only those that have users in them, or only the token user's teams. GET /teams.

• supportbee_list_users

  The agents, admins and collaborators of the desk (id, name, e-mail, role, teams), or customer groups. Use the id as assigned_user or user_id. GET /users.

• supportbee_get_user

  One user or customer with role, teams, ticket counts and a few of their recent tickets. GET /users/{id}.

• supportbee_list_snippets

  The canned replies (snippets) of the company: name, tags and text, to reuse in a reply. GET /snippets.

• supportbee_list_forwarding_addresses

  The support e-mail addresses (forwarding addresses) of the desk: id, name, the address tickets arrive at and the from address. GET /emails.

• supportbee_get_report

  A report as time-series data points (value, timestamp): tickets_count, replies_count or avg_first_response_time, optionally for one agent, team or label. Needs an admin token. GET /reports/{report}.

• supportbee_reply_to_ticket

  WRITE: SENDS AN E-MAIL to the customer. Posts a public reply on ONE ticket; SupportBee e-mails it to the ticket's requester and to the cc/bcc addresses you list (at most 10 addresses in total). It cannot be recalled. The reply comes from the token's user. For a note only your tea

• supportbee_add_comment

  WRITE: adds an internal comment to a ticket. Comments are visible to your agents only and are never e-mailed to the customer. POST /tickets/{id}/comments.

• supportbee_add_label

  WRITE: adds an existing label to a ticket (404 if the label does not exist; names come from supportbee_list_labels). Safe to repeat. POST /tickets/{id}/labels/{label}.

• supportbee_remove_label

  WRITE: removes a label from a ticket (the label itself stays; 404 if the ticket does not have it). DELETE /tickets/{id}/labels/{label}.

• supportbee_assign_ticket

  WRITE: assigns a ticket to ONE agent (user_id) or ONE team (team_id), not both. A ticket that belongs to a team can only go to a member of that team; assigning to another team removes the user assignee. The customer is not e-mailed (SupportBee may notify the assigned agent). POST

• supportbee_unassign_ticket

  WRITE: clears the user assignee or the team assignee of a ticket. DELETE /tickets/{id}/user_assignment or /team_assignment.

• supportbee_set_ticket_archived

  WRITE: archives a ticket (archived=true, it leaves the open inbox) or moves it back (archived=false). Nothing is deleted or sent. POST/DELETE /tickets/{id}/archive.

• supportbee_set_ticket_answered

  WRITE: marks a ticket as answered (answered=true) or unanswered (answered=false) without sending anything. POST/DELETE /tickets/{id}/answered.

基础检查i

我们检查的是任何人都能看到的信息；我们没有阅读代码。不适用的检查项不计入总数。 · 检查于 2026年11月8日

• ✓ 通过

  作者与仓库一致

  注册名称已通过域名 usefulapi.io 验证（注册中心会核实域名所有权）

• … 尚未检查

  仍在维护

  我们还没有从 GitHub 读取这个仓库

• … 尚未检查

  有许可证

  我们还没有从 GitHub 读取这个仓库

• ✓ 通过

  端点有响应

  在 27 毫秒内响应（HTTP 200）

• – 不适用

  使用 OAuth 登录

  无需登录

• ✓ 通过

  工具描述中没有隐藏指令

  已读取 22 个工具描述，未发现针对 AI 的隐藏指令

与“其他”中的其他服务器比较i

• 星标数多于此分类中其他 18428 个服务器的 0%
• 发布到注册中心的时间比此分类中其他 18428 个服务器的 99% 更新
• 基础检查结果等于或优于此分类中其他 18428 个服务器的 100%

与注册中心里这个分类中所有活跃的服务器比较。只有当发布者拥有该仓库时，星标数才计入。

替代选择

同一分类中其他作者的服务器，按星标数排序。

如何看卡片：★ GitHub 星标i三大支柱：评价 · 检查 · 使用情况i更新 = 最新版本发布到注册中心的时间i

作者的 README

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