NetSapiens MCP

NetSapiens + AI - for ChatGPT, Claude, GitHub Copilot, Microsoft 365 Copilot, Gemini, and any agent that speaks MCP

Unofficial. Community-built Claude Code Skill and MCP server for the NetSapiens

API. Not affiliated with, endorsed by, or sponsored by Crexendo, Inc.

▶ Watch the 30-second demo - demo data is simulated; every command shown exists in the real CLI.

Every NetSapiens v2 endpoint plus a reseller-wide fleet view: seat limits, offline phones, unrouted numbers and E911 gaps across every client at once. Works with the AI you already use - ChatGPT (Plus/Pro+), Claude Desktop, Codex, Claude Code, Claude Cowork, and GitHub Copilot - plus Microsoft 365 Copilot / Copilot Studio and Google Gemini via the remote path. Free, open source, runs on your laptop. Built for MSP owners. No code required.

Works with your agent

The six agents MSP owners actually use (self-serve, works today):

For ChatGPT, run netsapiens-mcp --transport http with NETSAPIENS_MCP_HTTP_TOKEN set, on an HTTPS host; every request sends that token. See mcp-install.md.

Also for the Microsoft and Google stacks

Big install base, but an honest heads-up: these are the remote / enterprise path, not the local binary you just installed.

Skill-native agents (also covered): Hermes and OpenClaw read this skill's SKILL.md directly *and* speak MCP - see their install sections below. Also works with Cursor, Windsurf, Cline, Continue.dev, and Zed via MCP. Full per-tool wire-up: [docs/which-agent.md](../../docs/which-agent.md).

Run more than one agent? Install across all 51+ supported agents in one command: npx skills add Servosity/msp-skills@latest (requires Node.js, then run the per-skill installer for the CLI/MCP binaries). See docs/which-agent.md.

Install in 60 seconds

Fastest for Claude Desktop - one-click .mcpb

Download NetSapiens MCP (.mcpb) - then open Claude Desktop > Settings > Extensions and select the file. One click, no JSON, no shell. (Browse every NetSapiens release on the releases page.)

Prefer the Claude Code plugin? Add the marketplace once, then install - works immediately, no directory listing required:

/plugin marketplace add Servosity/msp-skills

/plugin install netsapiens@msp-skills

Path A - paste one prompt into your AI agent (recommended)

Copy this into Claude Code, Codex CLI, or Claude Cowork:

Install the NetSapiens Skill and MCP server from Servosity/msp-skills in this agent workspace. If this workspace uses a POSIX shell (macOS, Linux, WSL, or Bash), run bash <(curl -fsSL https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/netsapiens/install.sh). If it uses Windows PowerShell, run iwr -useb https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/netsapiens/install.ps1 | iex. Then authenticate per the README and run netsapiens-cli --help to explore.

The same prompt works in any agent that can run shell.

Path B - run the installer yourself

Windows (PowerShell):

iwr -useb https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/netsapiens/install.ps1 | iex

macOS / Linux:

bash <(curl -fsSL https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/netsapiens/install.sh)

The installer drops both netsapiens-cli (the CLI) and netsapiens-mcp (the MCP server) into your user bin path. Claude Code, Codex, and Cowork discover the Skill via SKILL.md in this directory.

Verify:

netsapiens-cli --version

Upgrade to the latest version

The installer always fetches the current release - re-run it to upgrade:

macOS / Linux:

bash <(curl -fsSL https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/netsapiens/install.sh)

Windows (PowerShell):

iwr -useb https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/netsapiens/install.ps1 | iex

Claude Desktop .mcpb users: download the latest .mcpb (top of this section) and re-select it in Settings > Extensions. Claude Code plugin users: /plugin update netsapiens@msp-skills.

Add to Claude Desktop, GitHub Copilot, Gemini CLI, Microsoft 365 Copilot, or another MCP client

After the installer runs, see [mcp-install.md](./mcp-install.md) and [docs/which-agent.md](../../docs/which-agent.md) for the per-agent wire-up - one section per agent, including the GitHub Copilot servers key and the remote Microsoft 365 Copilot / Copilot Studio path. Claude Desktop's Settings > Extensions panel is the simplest path; the MCP config block (for users who prefer editing JSON) is documented in mcp-install.md.

Install for Hermes

From the Hermes CLI:

hermes skills install servosity/msp-skills/skills/netsapiens --force

Inside a Hermes chat session:

/skills install servosity/msp-skills/skills/netsapiens --force

Hermes speaks MCP natively, so it can also use the netsapiens-mcp server directly - same install path, same env vars.

Install for OpenClaw

Tell your OpenClaw agent (copy this):

Install the netsapiens skill from https://github.com/servosity/msp-skills/tree/main/skills/netsapiens. The skill defines how its required CLI (netsapiens-cli) can be installed via the openclaw: frontmatter block.

OpenClaw isn't generally available yet; the frontmatter wiring is pre-shipped and will activate the moment OpenClaw launches.

Authenticate

Set the credentials the CLI needs (from your NetSapiens portal):

NETSAPIENS_API_KEY=<value> NETSAPIENS_SERVER=<value> netsapiens-cli doctor

doctor checks config, paths and API reachability, and makes one authenticated call to report whether the server accepted the credential. A scope-limited key shows as a warning; run a read command to confirm the access you need.

Credentials the API hands back, such as the key from apikeys create or the tokens from jwt create, print as : read a new key's value in the NetSapiens portal.

What this skill does

The fleet audits read a local mirror: run netsapiens-cli sync first (each audit prints the exact sync --resources ... line it needs when the mirror is missing or stale). fleet missed and fleet queues read CDRs and queue statistics live.

Full command reference: guide.md. For the AI-agent operating contract (--agent, --dry-run, when to confirm before mutating), see AGENTS.md.

What makes this different

Most NetSapiens integrations and MCP servers proxy each question into a live API call. That's fine for one record. It dies at scale, when you're asking "which of my 40 client domains are over their seat limit, and which of their numbers route nowhere?"

This skill syncs NetSapiens into a local SQLite mirror with full-text search. Aggregate questions become one local SQL join: instant, offline, and the AI sees the answer, not the raw data. Compound commands like fleet dids, fleet e911 and trace join across domains, users, devices, phone numbers, call queues, auto attendants and E911 addresses - work a stateless API wrapper can't do.

The pain this closes

A NetSapiens reseller runs dozens of client domains on one platform, and the reseller portal answers one domain at a time. Seat true-ups, offline phones and numbers that still point at a departed user are all found by opening every client, or by the client calling to complain.

E911 is where that gap costs money. IPComms' E911 terms, a SIP trunking carrier's, bill an unregistered-911 fee of $250 per call placed from a number with no registered address, and Kari's Law and RAY BAUM's Act put the dispatchable-location duty on whoever runs the phone system. MSPs are asking AI agents to reach NetSapiens: phoneware/netsapiens-mcp and MSPbots' oitvoip-mcp both exist, and both are under a year old.

• fleet seats --flagged: every client over or near a limit, ready for the monthly true-up.
• fleet offline: unregistered, stale or high-latency phones before the client notices.
• fleet dids --problems-only: numbers that ring nowhere.
• fleet e911: caller-ID and address gaps, as input to a Kari's Law / RAY BAUM's Act review (it checks the data, not 911 dialing).
• fleet changes: what was added, removed or re-pointed since last week.

See pain-point.md for the longer narrative.

Frequently asked questions

Does this work with ChatGPT?

Yes, on Plus, Pro, Team, Business, Enterprise, and Education plans (Free tier does not yet expose Developer Mode). ChatGPT connects to remote MCP servers over HTTPS, not local stdio binaries. The NetSapiens MCP server runs locally over stdio by default. Its HTTP mode (netsapiens-mcp --transport http) serves `ht