MCP Request-tracker

Name: MCP Request-tracker
Author: crunchtools

by crunchtoolsversion 0.1.1i★ –iRuns on your computer

Registry nameio.github.crunchtools/request-tracker

Install

Overview

Description from the maker (original English)

Secure MCP server for Request Tracker (RT) ticket management

PopNx MCP’s three pillars

These three are never merged into one score: opinions, measurements and popularity are different things.

User voiceiNo reviews yetReviews open together with accounts in a later step
Our basic checksi1 of 1 passedChecked from public information; code not scanned yet
UsageiNot measured yet★ –

What you can do with it

We have not written a plain-language summary for this one yet. Below are the facts we read from the registry.

Connection: Runs on your computer
Transport: stdio
Category: Other

Install

Pick the AI app you use, then copy the settings.

Before you install

Basic checks: 1 of 1 passed
Runs on your computer with your user’s permissions (files, network, apps).
The registry lists no key to fill in.

You need

PyPIPython’s uv installed (for the uvx command)

Which app do you use?

ClaudeClaude CodeCursorVS CodeChatGPT

Pick your app above. We remember it, so next time the button says “Install in …”.

Open Claude Desktop → Settings → Developer → Edit Config, and paste this into claude_desktop_config.json

{
  "mcpServers": {
    "request-tracker": {
      "command": "uvx",
      "args": [
        "mcp-request-tracker-crunchtools"
      ]
    }
  }
}

Run this in your terminal

claude mcp add request-tracker -- uvx mcp-request-tracker-crunchtools

Open in Cursor

Or copy the settings yourself

Paste into .cursor/mcp.json in your project, or ~/.cursor/mcp.json

{
  "mcpServers": {
    "request-tracker": {
      "command": "uvx",
      "args": [
        "mcp-request-tracker-crunchtools"
      ]
    }
  }
}

Your browser asks to open the app, then the app shows the settings and asks you to confirm. Key values are left empty for you to fill in.

Open in VS Code

Or copy the settings yourself

Paste into .vscode/mcp.json in your project

{
  "servers": {
    "request-tracker": {
      "type": "stdio",
      "command": "uvx",
      "args": [
        "mcp-request-tracker-crunchtools"
      ]
    }
  }
}

Your browser asks to open the app, then the app shows the settings and asks you to confirm. Key values are left empty for you to fill in.

This one runs on your computer, and ChatGPT can only connect to servers on the internet. Pick another app.

Your choice stays on this device in a cookie; no account needed.

These settings are generated from the maker’s registry entry. If the README says otherwise, follow the README.

What it can do

Runs on your computer; the tool list appears in your AI app after you install it.

Basic checksi

We check information anyone can see; we have not read the code. Checks that do not apply are left out of the count. · Checked Nov 6, 2026

✓ Pass
Maker matches the repo
The registry name was verified with the GitHub account crunchtools, which owns the repo
… Not checked yet
Still maintained
We have not read this repo from GitHub yet
… Not checked yet
Has a licence
We have not read this repo from GitHub yet
– Not applicable
Endpoint responds
This one runs on your computer; there is no internet endpoint
– Not applicable
Sign-in with OAuth
Runs on your computer and uses local settings instead
… Not checked yet
No hidden instructions in tool descriptions
Runs on your computer; we can only read tool lists from internet endpoints

Compared with others in Otheri

More stars than 0% of the other 32398 servers in this category
Published to the registry more recently than 3% of the other 32398 servers in this category
Basic checks equal to or better than 100% of the other 32398 servers in this category

Compared with every active server in this category in the registry. Stars count only when the publisher owns the repo.

Common questions

Is MCP Request-tracker safe?

It passed 1 of 1 applicable basic checks. We have not read the code. Before adding a key or token, see what access the server asks for and use a key with only the permissions you need.

What keys or codes does it need?

The registry does not list a required key, though some servers ask you to sign in on first use.

Does it run on my computer or in the cloud?

It runs on your computer. Your AI app starts it when needed, and data does not pass through the maker’s servers (unless it calls an online service itself).

Is it still maintained?

The GitHub repo last changed –, and the latest version (0.1.1) reached the registry 8 months ago.

Which apps can use it?

Apps that support MCP, such as Claude Desktop, Claude Code, Cursor and VS Code. You also need Python (uv) on your computer.

What can I use instead?

In the same category: Spec Driven Development, Remote Desktop Commander, AI Deprecations

Alternatives

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Reading a card:★ GitHub starsiThree pillars: reviews · checks · usageiUpdated = latest version published to the registryi

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Runs on your computer★ 440MITUpdated 14 months ago

Install

Remote Desktop Commander

by desktop-commander

Remote Desktop Commander: use files, terminal and processes on your own computers from any AI app.

Runs in the cloud★ 211Updated yesterday

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AI Deprecations

by aideprecations.com

AI model shutdown dates, replacements, change feed and webhook alerts for 8 providers.

Runs in the cloudUpdated today

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README from the maker

Open the README

Copied from the maker’s repo as written. PopNx MCP has not reviewed or endorsed it. HTML, images and scripts are removed. Links lead off this site.

MCP Request Tracker CrunchTools

A secure MCP (Model Context Protocol) server for Request Tracker (RT) ticket management.

Features

Secure Credential Handling: Passwords stored as SecretStr, never logged
Full Ticket Management: Search, view, create, update, and resolve tickets
Time Tracking: Track time worked on tickets
Workflow Automation: Pre-built workflows like checklist completion
Cross-Platform: Works on Linux, macOS, and Windows

Installation

Option 1: Using uvx (Recommended)

uvx mcp-request-tracker-crunchtools

Option 2: Using pip

pip install mcp-request-tracker-crunchtools

Option 3: Using Container

podman run -e RT_URL=... -e RT_USER=... -e RT_PASS=... quay.io/crunchtools/mcp-request-tracker

Configuration

Set the following environment variables:

Variable	Required	Description
`RT_URL`	Yes	Base URL of your RT server
`RT_USER`	Yes	RT username
`RT_PASS`	Yes	RT password
`RT_HTTP_USER`	No	HTTP Basic Auth username
`RT_HTTP_PASS`	No	HTTP Basic Auth password

Usage with Claude Code

Using uvx

claude mcp add mcp-request-tracker-crunchtools \

--env RT_URL=https://rt.example.com \ --env RT_USER=your_username \ --env RT_PASS=your_password \ -- uvx mcp-request-tracker-crunchtools

Using Container

claude mcp add mcp-request-tracker-crunchtools \

--env RT_URL=https://rt.example.com \ --env RT_USER=your_username \ --env RT_PASS=your_password \ -- podman run -i --rm -e RT_URL -e RT_USER -e RT_PASS quay.io/crunchtools/mcp-request-tracker

Available Tools

Search and View

search_tickets - Search tickets using RT query syntax
get_ticket - Get ticket details
get_ticket_history - Get ticket history/changelog
get_my_open_tickets - Get open tickets for a user
get_new_tickets - Get new/unassigned tickets

Update Tickets

set_ticket_owner - Set ticket owner
set_ticket_status - Set ticket status
open_ticket - Open a ticket
resolve_ticket - Resolve/close a ticket
take_ticket - Take ownership and open

Time Tracking

set_time_worked - Set total time worked
add_time_worked - Add time to existing time

Communication

add_ticket_comment - Add private comment (not visible to requestor)
reply_to_ticket - Add correspondence (visible to requestor)

Creation

create_ticket - Create a new ticket

Workflows

complete_weekly_checklist - Complete a weekly checklist ticket with results

RT Query Syntax Examples

Status = 'new'

Status = 'open' AND Owner = 'scott' Subject LIKE 'checklist' Queue = 'Professional' Created > '2025-01-01' Owner = 'Nobody'

Security

This server is built with security in mind:

SecretStr: Passwords are stored using Pydantic's SecretStr to prevent accidental logging
Error Sanitization: Credentials are scrubbed from all error messages
No Filesystem Access: The server never reads or writes files
No Shell Execution: No subprocess or shell commands
Minimal Dependencies: Only essential packages to reduce attack surface
Automated CVE Scanning: Weekly security scans via GitHub Actions
Container Security: Built on Hummingbird images with minimal CVE count

See SECURITY.md for the full security design document.

Development

# Clone the repository

git clone https://github.com/crunchtools/mcp-request-tracker.git cd mcp-request-tracker

Install dependencies

uv sync --all-extras

Run tests

uv run pytest

Lint

uv run ruff check src tests

Type check

uv run mypy src

License

This project is licensed under the GNU Affero General Public License v3.0 (AGPL-3.0). See LICENSE for details.

MCP Request-tracker

Overview

PopNx MCP’s three pillars

What you can do with it

Install

Before you install

What it can do

Basic checksi

Maker matches the repo

Still maintained

Has a licence

Endpoint responds

Sign-in with OAuth

No hidden instructions in tool descriptions

Compared with others in Otheri

Common questions

Alternatives

Spec Driven Development

Remote Desktop Commander

AI Deprecations

README from the maker

MCP Request Tracker CrunchTools

Features

Installation

Option 1: Using uvx (Recommended)

Option 2: Using pip

Option 3: Using Container

Configuration

Usage with Claude Code

Using uvx

Using Container

Available Tools

Search and View

Update Tickets

Time Tracking

Communication

Creation

Workflows

RT Query Syntax Examples

Security

Development

Install dependencies

Run tests

Lint

Type check

License