Zendesk MCP

Name: Zendesk MCP
Author: markusvankempen

by markusvankempenversion 1.0.2i★ 0iRuns on your computer

Registry nameio.github.markusvankempen/zendesk-mcp

How to install

What it does

Zendesk MCP: 14 tools for AI agents — create, search, assign, comment, and close support tickets.

Connects Runs on your computer
Account or key Needs ZENDESK_API_TOKEN · 2 settings to fill in (ZENDESK_SUBDOMAIN, ZENDESK_EMAIL)
Category Chat & email

Install

Pick the AI app you use, then copy the settings.

Passed 3/3 checks · Runs on your computer · ✓ Commands checked Nov 13, 2026

First: which AI do you use?

ClaudeWeb · app · phoneChatGPTWebClaude CodeTerminalCursorCode editorVS CodeCode editorOtherOther apps

Pick your app and the steps appear below.

Works with Claude, with some setup first

You need a Zendesk MCP key (create it on the maker’s site) · 2 setting(s) to fill in (ZENDESK_SUBDOMAIN, ZENDESK_EMAIL) · Install Node.js on your computer first (one time) · Only the Claude desktop app (Windows or Mac), not the web or phone

Let AI install it

Copy this message into a Claude chat. The AI checks your computer, tells you which file it will change, and waits for your OK every time.

Please install the MCP server Zendesk MCP for Claude on this computer, in this order: 1) Check Node.js with node -v. If it is missing, tell me to install it from https://nodejs.org/en/download; do not install it yourself. 2) Use only this config (already checked by PopNx MCP): { "mcpServers": { "zendesk": { "command": "npx", "args": [ "-y", "@markusvankempen/zendesk-mcp-server" ], "env": { "ZENDESK_SUBDOMAIN": "your-value", "ZENDESK_EMAIL": "your-value", "ZENDESK_API_TOKEN": "your-value" } } } } 3) Tell me the full path of the file you will change, or the command you will run, and wait for my OK. 4) For ZENDESK_API_TOKEN, ZENDESK_SUBDOMAIN, ZENDESK_EMAIL, leave "your-value" in place and tell me to paste the real value myself into the file or the app’s field. Never ask me to type a key in chat. 5) Do what we agreed, then check that the Zendesk MCP tools really show up.

This message has no key in it. If a key is needed, the AI will ask you to paste it yourself into the file or the app’s field.

1
Install Node.js (if you don’t have it)
Already installed? Check first · Open Terminal, type this command and press Enter
node -v
- A version number such as v26.13.1 = installed, skip this step
- "command not found" (on Windows: "is not recognized") = not installed yet, or installed but Terminal needs to be closed and reopened
How to open Terminal
Mac: press ⌘ + Space, type Terminal, press Enter
Windows: open Start, type Windows PowerShell, then Open
Not installed: Open the official download page, pick the LTS version and the click-through installer: .pkg on Mac · .msi on Windows. Double-click and follow it to the end. No curl command needed
Open the Node.js download page ↗
When it’s done, close Terminal, open it again and run the same command. You should see a version number: node -v
Install once; it works for everything that needs Node.js
Done
Sign up and create a Zendesk MCP key
Open the maker’s site, sign up and create an API key for the next step. Check the maker’s site for pricing and free plans.
Open the Zendesk MCP site ↗
Done
3
Fill in 2 setting(s)
These are program settings, not keys. No sign-up needed; fill them in as the maker describes.
- ZENDESK_SUBDOMAIN Your Zendesk subdomain (e.g. mycompany for mycompany.zendesk.com)
- ZENDESK_EMAIL Zendesk service account email address used for API authentication
Descriptions are as written by the maker.
Done
Open the Claude desktop app’s settings file
SettingsDeveloperEdit Config
Done

Paste these settings and save the file

{
  "mcpServers": {
    "zendesk": {
      "command": "npx",
      "args": [
        "-y",
        "@markusvankempen/zendesk-mcp-server"
      ],
      "env": {
        "ZENDESK_SUBDOMAIN": "your-value",
        "ZENDESK_EMAIL": "your-value",
        "ZENDESK_API_TOKEN": "your-value"
      }
    }
  }
}

Paste the key only into the app’s field, never into a chat or to anyone

Done

Quit Claude and open it again
Done
Try it
Use Zendesk MCP and tell me what you can do for me, then show me one thing
✓ If Claude says it is using Zendesk MCP or shows a Zendesk MCP tool in the answer, you are connected

Menu names checked against Anthropic’s help page on Nov 11, 2026 · your screen may differ slightly by app version

ChatGPT cannot connect Zendesk MCP yet

Zendesk MCP runs on your computer, but ChatGPT can only connect servers that run on the web

What you can do instead

A · Use an app that can connect Zendesk MCP

Steps for Claude →You need a Zendesk MCP key (create it on the maker’s site) · 2 setting(s) to fill in (ZENDESK_SUBDOMAIN, ZENDESK_EMAIL) · Install Node.js on your computer first (one time) · Only the Claude desktop app (Windows or Mac), not the web or phone
Steps for Claude Code →You need a Zendesk MCP key (create it on the maker’s site) · 2 setting(s) to fill in (ZENDESK_SUBDOMAIN, ZENDESK_EMAIL) · Install Node.js on your computer first (one time)
Steps for Cursor →You need a Zendesk MCP key (create it on the maker’s site) · 2 setting(s) to fill in (ZENDESK_SUBDOMAIN, ZENDESK_EMAIL) · Install Node.js on your computer first (one time)
Steps for VS Code →You need a Zendesk MCP key (create it on the maker’s site) · 2 setting(s) to fill in (ZENDESK_SUBDOMAIN, ZENDESK_EMAIL) · Install Node.js on your computer first (one time)

B · Others in Chat & email that work with ChatGPT

Picked from the most used in the same category, only ones that connect by address with no key

HyperFrames by HeyGen✓ ChatGPT
Inbox Zero✓ ChatGPT
emailmd✓ ChatGPT

Works with Claude Code, with some setup first

You need a Zendesk MCP key (create it on the maker’s site) · 2 setting(s) to fill in (ZENDESK_SUBDOMAIN, ZENDESK_EMAIL) · Install Node.js on your computer first (one time)

Let AI install it

Copy this message into a Claude Code chat. The AI checks your computer, tells you which file it will change, and waits for your OK every time.

Please install the MCP server Zendesk MCP for Claude Code on this computer, in this order: 1) Check Node.js with node -v. If it is missing, tell me to install it from https://nodejs.org/en/download; do not install it yourself. 2) Use only this config (already checked by PopNx MCP): claude mcp add --scope user zendesk --env ZENDESK_SUBDOMAIN=your-value --env ZENDESK_EMAIL=your-value --env ZENDESK_API_TOKEN=your-value -- npx -y @markusvankempen/zendesk-mcp-server 3) Tell me the full path of the file you will change, or the command you will run, and wait for my OK. 4) For ZENDESK_API_TOKEN, ZENDESK_SUBDOMAIN, ZENDESK_EMAIL, leave "your-value" in place and tell me to paste the real value myself into the file or the app’s field. Never ask me to type a key in chat. 5) Do what we agreed, then check that the Zendesk MCP tools really show up.

This message has no key in it. If a key is needed, the AI will ask you to paste it yourself into the file or the app’s field.

1
Install Node.js (if you don’t have it)
Already installed? Check first · Open Terminal, type this command and press Enter
node -v
- A version number such as v26.13.1 = installed, skip this step
- "command not found" (on Windows: "is not recognized") = not installed yet, or installed but Terminal needs to be closed and reopened
How to open Terminal
Mac: press ⌘ + Space, type Terminal, press Enter
Windows: open Start, type Windows PowerShell, then Open
Not installed: Open the official download page, pick the LTS version and the click-through installer: .pkg on Mac · .msi on Windows. Double-click and follow it to the end. No curl command needed
Open the Node.js download page ↗
When it’s done, close Terminal, open it again and run the same command. You should see a version number: node -v
Install once; it works for everything that needs Node.js
Done
Sign up and create a Zendesk MCP key
Open the maker’s site, sign up and create an API key for the next step. Check the maker’s site for pricing and free plans.
Open the Zendesk MCP site ↗
Done
3
Fill in 2 setting(s)
These are program settings, not keys. No sign-up needed; fill them in as the maker describes.
- ZENDESK_SUBDOMAIN Your Zendesk subdomain (e.g. mycompany for mycompany.zendesk.com)
- ZENDESK_EMAIL Zendesk service account email address used for API authentication
Descriptions are as written by the maker.
Done
Open Terminal
Mac: press Command+Space and type Terminal · Windows: open PowerShell
Done

Paste this command and press Enter

claude mcp add --scope user zendesk --env ZENDESK_SUBDOMAIN=your-value --env ZENDESK_EMAIL=your-value --env ZENDESK_API_TOKEN=your-value -- npx -y @markusvankempen/zendesk-mcp-server

Replace “your-value” with your key before pressing Enter

Paste the key only into the app’s field, never into a chat or to anyone

Done

Type /mcp in Claude Code
You should see Zendesk MCP listed as connected
Done
Try it
Use Zendesk MCP and tell me what you can do for me, then show me one thing
✓ If Claude Code says it is using Zendesk MCP or shows a Zendesk MCP tool in the answer, you are connected

Menu names checked against Anthropic’s help page on Nov 11, 2026 · your screen may differ slightly by app version

Works with Cursor, with some setup first

You need a Zendesk MCP key (create it on the maker’s site) · 2 setting(s) to fill in (ZENDESK_SUBDOMAIN, ZENDESK_EMAIL) · Install Node.js on your computer first (one time)

Let AI install it

Copy this message into a Cursor chat. The AI checks your computer, tells you which file it will change, and waits for your OK every time.

Please install the MCP server Zendesk MCP for Cursor on this computer, in this order: 1) Check Node.js with node -v. If it is missing, tell me to install it from https://nodejs.org/en/download; do not install it yourself. 2) Use only this config (already checked by PopNx MCP): { "mcpServers": { "zendesk": { "command": "npx", "args": [ "-y", "@markusvankempen/zendesk-mcp-server" ], "env": { "ZENDESK_SUBDOMAIN": "your-value", "ZENDESK_EMAIL": "your-value", "ZENDESK_API_TOKEN": "your-value" } } } } 3) Tell me the full path of the file you will change, or the command you will run, and wait for my OK. 4) For ZENDESK_API_TOKEN, ZENDESK_SUBDOMAIN, ZENDESK_EMAIL, leave "your-value" in place and tell me to paste the real value myself into the file or the app’s field. Never ask me to type a key in chat. 5) Do what we agreed, then check that the Zendesk MCP tools really show up.

This message has no key in it. If a key is needed, the AI will ask you to paste it yourself into the file or the app’s field.

1
Install Node.js (if you don’t have it)
Already installed? Check first · Open Terminal, type this command and press Enter
node -v
- A version number such as v26.13.1 = installed, skip this step
- "command not found" (on Windows: "is not recognized") = not installed yet, or installed but Terminal needs to be closed and reopened
How to open Terminal
Mac: press ⌘ + Space, type Terminal, press Enter
Windows: open Start, type Windows PowerShell, then Open
Not installed: Open the official download page, pick the LTS version and the click-through installer: .pkg on Mac · .msi on Windows. Double-click and follow it to the end. No curl command needed
Open the Node.js download page ↗
When it’s done, close Terminal, open it again and run the same command. You should see a version number: node -v
Install once; it works for everything that needs Node.js
Done
Sign up and create a Zendesk MCP key
Open the maker’s site, sign up and create an API key for the next step. Check the maker’s site for pricing and free plans.
Open the Zendesk MCP site ↗
Done
3
Fill in 2 setting(s)
These are program settings, not keys. No sign-up needed; fill them in as the maker describes.
- ZENDESK_SUBDOMAIN Your Zendesk subdomain (e.g. mycompany for mycompany.zendesk.com)
- ZENDESK_EMAIL Zendesk service account email address used for API authentication
Descriptions are as written by the maker.
Done
Click this button to open Cursor
Open in Cursor
Cursor asks you to confirm; click Install
Done
Fill in your key
In the Zendesk MCP settings, ZENDESK_API_TOKEN, ZENDESK_SUBDOMAIN, ZENDESK_EMAIL is empty; add your key and save
Paste the key only into the app’s field, never into a chat or to anyone
Done
Open the AI chat in Cursor in Agent mode
Done
Try it
Use Zendesk MCP and tell me what you can do for me, then show me one thing
✓ If Cursor says it is using Zendesk MCP or shows a Zendesk MCP tool in the answer, you are connected

Menu names checked against Cursor’s help page on Nov 11, 2026 · your screen may differ slightly by app version

Works with VS Code, with some setup first

You need a Zendesk MCP key (create it on the maker’s site) · 2 setting(s) to fill in (ZENDESK_SUBDOMAIN, ZENDESK_EMAIL) · Install Node.js on your computer first (one time)

Let AI install it

Copy this message into a VS Code chat. The AI checks your computer, tells you which file it will change, and waits for your OK every time.

Please install the MCP server Zendesk MCP for VS Code on this computer, in this order: 1) Check Node.js with node -v. If it is missing, tell me to install it from https://nodejs.org/en/download; do not install it yourself. 2) Use only this config (already checked by PopNx MCP): { "servers": { "zendesk": { "type": "stdio", "command": "npx", "args": [ "-y", "@markusvankempen/zendesk-mcp-server" ], "env": { "ZENDESK_SUBDOMAIN": "your-value", "ZENDESK_EMAIL": "your-value", "ZENDESK_API_TOKEN": "your-value" } } } } 3) Tell me the full path of the file you will change, or the command you will run, and wait for my OK. 4) For ZENDESK_API_TOKEN, ZENDESK_SUBDOMAIN, ZENDESK_EMAIL, leave "your-value" in place and tell me to paste the real value myself into the file or the app’s field. Never ask me to type a key in chat. 5) Do what we agreed, then check that the Zendesk MCP tools really show up.

This message has no key in it. If a key is needed, the AI will ask you to paste it yourself into the file or the app’s field.

1
Install Node.js (if you don’t have it)
Already installed? Check first · Open Terminal, type this command and press Enter
node -v
- A version number such as v26.13.1 = installed, skip this step
- "command not found" (on Windows: "is not recognized") = not installed yet, or installed but Terminal needs to be closed and reopened
How to open Terminal
Mac: press ⌘ + Space, type Terminal, press Enter
Windows: open Start, type Windows PowerShell, then Open
Not installed: Open the official download page, pick the LTS version and the click-through installer: .pkg on Mac · .msi on Windows. Double-click and follow it to the end. No curl command needed
Open the Node.js download page ↗
When it’s done, close Terminal, open it again and run the same command. You should see a version number: node -v
Install once; it works for everything that needs Node.js
Done
Sign up and create a Zendesk MCP key
Open the maker’s site, sign up and create an API key for the next step. Check the maker’s site for pricing and free plans.
Open the Zendesk MCP site ↗
Done
3
Fill in 2 setting(s)
These are program settings, not keys. No sign-up needed; fill them in as the maker describes.
- ZENDESK_SUBDOMAIN Your Zendesk subdomain (e.g. mycompany for mycompany.zendesk.com)
- ZENDESK_EMAIL Zendesk service account email address used for API authentication
Descriptions are as written by the maker.
Done
Click this button to open VS Code
Open in VS Code
VS Code asks you to confirm; click Install
Done
Fill in your key
In the Zendesk MCP settings, ZENDESK_API_TOKEN, ZENDESK_SUBDOMAIN, ZENDESK_EMAIL is empty; add your key and save
Paste the key only into the app’s field, never into a chat or to anyone
Done
Open the AI chat in VS Code in Agent mode
Done
Try it
Use Zendesk MCP and tell me what you can do for me, then show me one thing
✓ If VS Code says it is using Zendesk MCP or shows a Zendesk MCP tool in the answer, you are connected

Menu names checked against VS Code’s help page on Nov 11, 2026 · your screen may differ slightly by app version

Other apps that use MCP, such as Windsurf, Zed or Gemini CLI, each add servers differently. See how in the app list.

See every app that uses MCP →

JSON settings are under “For developers” below

Stuck? Ask people who use Zendesk MCP💬 Discussion →

For developers: Terminal commands and JSON settings

Installed on your computer

Claude Code

claude mcp add --scope user zendesk --env ZENDESK_SUBDOMAIN=your-value --env ZENDESK_EMAIL=your-value --env ZENDESK_API_TOKEN=your-value -- npx -y @markusvankempen/zendesk-mcp-server

Claude Desktop (claude_desktop_config.json)

{
  "mcpServers": {
    "zendesk": {
      "command": "npx",
      "args": [
        "-y",
        "@markusvankempen/zendesk-mcp-server"
      ],
      "env": {
        "ZENDESK_SUBDOMAIN": "your-value",
        "ZENDESK_EMAIL": "your-value",
        "ZENDESK_API_TOKEN": "your-value"
      }
    }
  }
}

Cursor (~/.cursor/mcp.json)

{
  "mcpServers": {
    "zendesk": {
      "command": "npx",
      "args": [
        "-y",
        "@markusvankempen/zendesk-mcp-server"
      ],
      "env": {
        "ZENDESK_SUBDOMAIN": "your-value",
        "ZENDESK_EMAIL": "your-value",
        "ZENDESK_API_TOKEN": "your-value"
      }
    }
  }
}

VS Code (mcp.json)

{
  "servers": {
    "zendesk": {
      "type": "stdio",
      "command": "npx",
      "args": [
        "-y",
        "@markusvankempen/zendesk-mcp-server"
      ],
      "env": {
        "ZENDESK_SUBDOMAIN": "your-value",
        "ZENDESK_EMAIL": "your-value",
        "ZENDESK_API_TOKEN": "your-value"
      }
    }
  }
}

Values you fill in

ZENDESK_SUBDOMAIN required env
Your Zendesk subdomain (e.g. mycompany for mycompany.zendesk.com)
ZENDESK_EMAIL required env
Zendesk service account email address used for API authentication
ZENDESK_API_TOKEN secret required env
Zendesk API token (Admin → Apps and integrations → APIs → Token access)

Descriptions are as written by the maker.

These settings are generated from the maker’s registry entry. If the README says otherwise, follow the README.

At a glance

GitHub stars i: 0
Downloads per weeki: 89/wk
Licence i: Apache-2.0
Connection: Runs on your computer
Transport: stdio
Latest versioni: 1.0.2
Categoryi: Chat & email
Published to registryi: Jun 10, 2026
Code last changedi: Jun 10, 2026
Maker: markusvankempen
Packages: npm: @markusvankempen/zendesk-mcp-server
Repo: markusvankempen/zendesk-mcp
Website: github.com
Registry status: Active

Which apps can use it

Based on how this server connects and on each app’s own docs, checked Nov 10, 2026.

Run on your computer in

Claude Goose LM Studio Msty Studio Cherry Studio Cursor VS Code + GitHub Copilot Visual Studio Windsurf (Devin Desktop)Zed Kiro Cline Continue JetBrains AI Assistant Claude Code Codex CLI Gemini CLI OpenCode nodecode Warp LibreChat Raycast

All apps, with pros and cons →

What it can do

Runs on your computer; the tool list appears in your AI app after you install it.

Basic checksi

We check information anyone can see; we have not read the code. Checks that do not apply are left out of the count. · Checked Nov 15, 2026

✓ Pass
Maker matches the repo
The registry name was verified with the GitHub account markusvankempen, which owns the repo
✓ Pass
Still maintained
Code last changed 5 months ago
✓ Pass
Has a licence
Uses Apache-2.0
– Not applicable
Endpoint responds
This one runs on your computer; there is no internet endpoint
– Not applicable
Sign-in with OAuth
Runs on your computer and uses local settings instead
… Not checked yet
No hidden instructions in tool descriptions
Runs on your computer; we can only read tool lists from internet endpoints

Published vulnerabilities (OSV.dev)

Not checked yet

What we check → · JSON

Makers: ask for a re-check or report wrong info

Discussion

Ask, share a tip or report that it does not work. Sorted by what people marked helpful.

No posts yet. Be the first to ask or share.

Posts here are written by users, not the PopNx team.

User reviews

No reviews yet

Compared with others in Chat & emaili

More stars than 0% of the other 2049 servers in this category
Published to the registry more recently than 10% of the other 2049 servers in this category
Basic checks equal to or better than 100% of the other 2049 servers in this category

Compared with every active server in this category in the registry. Stars count only when the publisher owns the repo.

Common questions

Is Zendesk MCP safe?

It passed 3 of 3 applicable basic checks. We have not read the code. Before adding a key or token, see what access the server asks for and use a key with only the permissions you need.

What keys or codes does it need?

You need to fill in: ZENDESK_API_TOKEN

Does it run on my computer or in the cloud?

It runs on your computer. Your AI app starts it when needed, and data does not pass through the maker’s servers (unless it calls an online service itself).

Is it still maintained?

The GitHub repo last changed 5 months ago, and the latest version (1.0.2) reached the registry 5 months ago.

Which apps can use it?

Apps that support MCP, such as Claude Desktop, Claude Code, Cursor and VS Code. You also need Node.js on your computer.

What can I use instead?

In the same category: draw.io, Vexa, emailmd, Kite Discord Bot Builder, e2a — email for AI agents

Similar alternatives

Same category, other makers, commands already checked. Official ones first, then by stars.

Reading a card:↓ Downloads per weeki★ GitHub starsiThree pillars: reviews · checks · usageiUpdated = latest version published to the registryi

draw.io

Create draw.io diagrams in chat from Mermaid or XML, shown live and interactive. 10,000+ shapes.

by jgraphWidely used★ 5.8KUpdated 5 days ago

Runs in the cloud✓ service owner · draw.ioTried by the PopNx team

How to connect

Vexa

Meeting bot and transcripts for Google Meet, Teams and Zoom. Live or after, speakers labelled.

by Vexa-aiWidely used★ 3KUpdated 2 months ago

Runs in the cloud✓ service owner · vexa.ai

How to connect

emailmd

Render markdown into email-safe HTML, lint drafts for deliverability problems, and preview emails.

by anypostWidely used↓ 5.4K/wk★ 1.4KUpdated yesterday

Computer or cloud✓ service owner · emailmd.dev

Install

Kite Discord Bot Builder

Build and fix Discord bots from a chat. Kite hosts them 24/7, with no code to deploy.

by merlinfuchsGrowing★ 334 Stars for the whole repoUpdated 18 days ago

Runs in the cloud✓ service owner · kite.onl

How to connect

e2a — email for AI agents

Authenticated email gateway for AI agents — per-agent inboxes, HITL approval, SPF/DKIM verified.

by tokencanopyGrowing★ 199 Stars for the whole repoUpdated 4 months ago

Runs in the cloud✓ service owner · e2a.dev

How to connect

draw.io — Runs in the cloud, nothing to install · No key needed
Vexa — Runs in the cloud, nothing to install · Needs a key
emailmd — Cloud or install on your computer · No key needed
Kite Discord Bot Builder — Runs in the cloud, nothing to install · No key needed
e2a — email for AI agents — Runs in the cloud, nothing to install · No key needed

README from the maker

Open the README

Copied from the maker’s repo as written. PopNx MCP has not reviewed or endorsed it. HTML, images and scripts are removed. Links lead off this site.

Zendesk MCP

Model Context Protocol (MCP) server for Zendesk Support — connect AI agents in Cursor, VS Code, Claude Desktop, watsonx Orchestrate, and IBM Code Engine to 14 ticket tools (create, search, assign, close, comments, metrics). Install: npx @markusvankempen/zendesk-mcp-server · pip install zendesk-mcp-server-py

zendesk · mcp · cursor · github-copilot · claude · ai-agents · customer-support · helpdesk · watsonx-orchestrate · typescript · python

Generic Zendesk integration for AI agents via the Model Context Protocol (MCP). Ships TypeScript and Python server implementations plus deployment examples for IDEs, IBM Code Engine, and watsonx Orchestrate.

Author: Markus van Kempen Email: markus.van.kempen@gmail.com · mvk@ca.ibm.com Website: markusvankempen.github.io *No bug too small, no syntax too weird.*

Overview

Zendesk MCP exposes 14 support-ticket operations as MCP tools so AI agents in Cursor, VS Code, Claude Desktop, watsonx Orchestrate, and IBM Code Engine can manage tickets through natural language.

The core design solves requester attribution: tickets are created with the real customer as requester (not the API service account), so Zendesk email replies route correctly.

graph TB

subgraph clients [MCP Clients] Cursor[Cursor / VS Code] WxO[watsonx Orchestrate] CE[Code Engine / Remote] end

subgraph servers [Servers] TS["TypeScript npm"] PY["Python FastMCP"] end

ZD[Zendesk REST API v2]

📖 [Documentation hub → docs/](./docs/README.md) · [MCP config examples → examples/mcp/](./examples/mcp/README.md) · [Public vs private repo → docs/PUBLIC_REPO.md](./docs/PUBLIC_REPO.md) · [Contributing → CONTRIBUTING.md](./CONTRIBUTING.md) · [Security → docs/SECURITY.md](./docs/SECURITY.md)

Documentation reference

Complete index of every markdown file in this repository.

Root

Document	Description
README.md	Project overview, quick starts, deployments summary (this file)
task.md	Original project requirements and reference notes

Core documentation (`docs/`)

Document	Description
docs/README.md	Documentation hub — start here
docs/ide/README.md	IDE setup — local `npx` + remote Code Engine
docs/reference/ARCHITECTURE.md	System design, stdio/SSE/WxO topologies, auth flow
docs/reference/TOOLS.md	All 14 MCP tools — parameters, returns, examples
docs/guides/SCENARIOS.md	Requester modes, role agents, 17 scenarios, E2E
docs/reference/FILES.md	Complete file inventory
docs/deployments/README.md	Deployment docs index

Package READMEs (`packages/`)

Document	Description
packages/zendesk-mcp-server/README.md	TypeScript/npm server — install, env vars, SSE mode, build from source
packages/zendesk-mcp-server-py/README.md	Python FastMCP server — setup, SSE mode, WxO import pointer

Deployment READMEs (`deployments/`)

Document	Description
deployments/vscode-extension/README.md	VS Code / Cursor / Open VSX extension — commands, settings, publish
deployments/code-engine/README.md	IBM Code Engine — Dockerfiles, SSE endpoints, remote MCP client config
deployments/code-engine/DEPLOYMENT-GUIDE.md	Code Engine — live deploy, test/admin UI, local vs deployed `mcp.json`
deployments/watsonx-orchestrate/README.md	WxO toolkit deploy, 4 role agents, scenario runner, CLI test commands

Quick navigation by topic

Topic	Start here
IDE setup (local `npx`)	docs/ide/README-local.md
IDE setup (Code Engine)	docs/ide/README-remote.md
Architecture & transports	docs/reference/ARCHITECTURE.md
Tool parameters & examples	docs/reference/TOOLS.md
WxO agents & test scenarios	docs/guides/SCENARIOS.md
Every file explained	docs/reference/FILES.md
npm / TypeScript server	packages/zendesk-mcp-server/README.md
Python / FastMCP server	packages/zendesk-mcp-server-py/README.md
IDE extension setup	deployments/vscode-extension/README.md
Code Engine deploy	deployments/code-engine/README.md
WxO deploy & E2E	deployments/watsonx-orchestrate/README.md

Repository layout

zendesk-mcp/

├── docs/ # Documentation hub │ ├── README.md # Start here │ ├── ide/ # IDE setup guides (local + remote) │ ├── reference/ # ARCHITECTURE, TOOLS, FILES │ ├── guides/ # SCENARIOS │ └── deployments/ # Deployment index ├── packages/ │ ├── zendesk-mcp-server/ # TypeScript MCP server (npm) │ └── zendesk-mcp-server-py/ # Python MCP server (FastMCP) ├── deployments/ │ ├── vscode-extension/ # VS Code / Cursor / Open VSX extension │ ├── code-engine/ # IBM Code Engine (SSE) + mcp-client JSON │ └── watsonx-orchestrate/ # WxO toolkit + 4 role agents └── .github/workflows/ # CI + npm/marketplace publish

Quick start (TypeScript / npm)

export ZENDESK_SUBDOMAIN=your-subdomain

export ZENDESK_EMAIL=agent@example.com export ZENDESK_API_TOKEN=your_token

npx @markusvankempen/zendesk-mcp-server

One-click install: Cursor · VS Code — then set your ZENDESK_* credentials in MCP settings.

Copy-paste setup: Bob · Antigravity (no install deeplink yet — use examples/mcp/):

Add to your IDE config — copy from examples/mcp/:

IDE	File
Cursor	examples/mcp/cursor-local.json → `~/.cursor/mcp.json`
VS Code	examples/mcp/vscode-local.json → `User/mcp.json`
Bob	examples/mcp/bob-local.json
Antigravity	examples/mcp/antigravity-local.json
Claude Desktop	examples/mcp/claude-desktop-local.json

Or use the VS Code extension — it stores your API token in OS keychain and writes MCP config automatically. See deployments/vscode-extension/README.md.

Before pushing to GitHub, run npm run check:secrets — see docs/SECURITY.md.

Quick start (Python)

pip install zendesk-mcp-server-py

export ZENDESK_SUBDOMAIN=your-subdomain export ZENDESK_EMAIL=agent@example.com export ZENDESK_API_TOKEN=your_token

zendesk-mcp-server-py

MCP tools (14)

Tool	Description

| create_ticket | Create ticket with correct r

Only the beginning is shown; read the rest in the repo

Zendesk MCP

What it does

Install

Install Node.js (if you don’t have it)

Sign up and create a Zendesk MCP key

Fill in 2 setting(s)

Open the Claude desktop app’s settings file

Paste these settings and save the file

Quit Claude and open it again

Try it

What you can do instead

Install Node.js (if you don’t have it)

Sign up and create a Zendesk MCP key

Fill in 2 setting(s)

Open Terminal

Paste this command and press Enter

Type /mcp in Claude Code

Try it

Install Node.js (if you don’t have it)

Sign up and create a Zendesk MCP key

Fill in 2 setting(s)

Click this button to open Cursor

Fill in your key

Open the AI chat in Cursor in Agent mode

Try it

Install Node.js (if you don’t have it)

Sign up and create a Zendesk MCP key

Fill in 2 setting(s)

Click this button to open VS Code

Fill in your key

Open the AI chat in VS Code in Agent mode

Try it

Installed on your computer

Values you fill in

At a glance

Which apps can use it

Related guides

What it can do

Basic checksi

Maker matches the repo

Still maintained

Has a licence

Endpoint responds

Sign-in with OAuth

No hidden instructions in tool descriptions

Published vulnerabilities (OSV.dev)

Discussion

User reviews

Compared with others in Chat & emaili

Common questions

Similar alternatives

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Kite Discord Bot Builder

e2a — email for AI agents

README from the maker

Zendesk MCP

Overview

Documentation reference

Root

Core documentation (docs/)

Package READMEs (packages/)

Deployment READMEs (deployments/)

Quick navigation by topic

Repository layout

Quick start (TypeScript / npm)

Quick start (Python)

MCP tools (14)

Core documentation (`docs/`)

Package READMEs (`packages/`)

Deployment READMEs (`deployments/`)