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Melonhelp Tickets

by Melonhelpversion 1.0.0i★ –iRuns in the cloud
Registry namecom.melonhelp/tickets

Install

Overview

Description from the maker (original English)

Read your Melonhelp Tickets help desk: tickets, comments, saved filters and metrics.

PopNx MCP’s three pillars

These three are never merged into one score: opinions, measurements and popularity are different things.

What you can do with it

We have not written a plain-language summary for this one yet. Below are the facts we read from the registry.

Install

Pick the AI app you use, then copy the settings.

Before you install

  • Basic checks: 1 of 1 passed
  • Runs on the maker’s server: what you ask it goes through their server.
  • The registry lists no key to fill in.

You need

Which app do you use?

Pick your app above. We remember it, so next time the button says “Install in …”.

Works in Claude on the web, desktop and mobile:

  1. Open Settings → Connectors
  2. Press Add custom connector
  3. Paste the address below and press Add
  4. If it asks you to sign in, sign in with the maker
SettingsConnectors1+ Add2https://…3
https://tickets.melonhelp.com/mcp

Run this in your terminal

claude mcp add --transport http tickets https://tickets.melonhelp.com/mcp

Open in Cursor

Or copy the settings yourself

Paste into .cursor/mcp.json in your project, or ~/.cursor/mcp.json

{
  "mcpServers": {
    "tickets": {
      "url": "https://tickets.melonhelp.com/mcp"
    }
  }
}

Your browser asks to open the app, then the app shows the settings and asks you to confirm. Key values are left empty for you to fill in.

Open in VS Code

Or copy the settings yourself

Paste into .vscode/mcp.json in your project

{
  "servers": {
    "tickets": {
      "type": "http",
      "url": "https://tickets.melonhelp.com/mcp"
    }
  }
}

Your browser asks to open the app, then the app shows the settings and asks you to confirm. Key values are left empty for you to fill in.

ChatGPT connects only to servers on the internet:

  1. Open ChatGPT on the web → Settings → Connectors (Apps)
  2. Press Create or Add (some plans need Developer mode under Advanced first)
  3. Paste the address below, give it a name and save
  4. If it asks you to sign in, sign in with the maker
SettingsConnectors1+ Create2https://…3
https://tickets.melonhelp.com/mcp

Menu names can differ slightly by plan and over time.

Your choice stays on this device in a cookie; no account needed.

These settings are generated from the maker’s registry entry. If the README says otherwise, follow the README.

What it can do

We have not read this server’s tool list yet; we check endpoints in rotation.

Basic checksi

We check information anyone can see; we have not read the code. Checks that do not apply are left out of the count. · Checked Nov 6, 2026

  • ✓ Pass

    Maker matches the repo

    The registry name was verified against the domain melonhelp.com (the registry checks domain ownership)

  • … Not checked yet

    Still maintained

    We have not read this repo from GitHub yet

  • … Not checked yet

    Has a licence

    We have not read this repo from GitHub yet

  • … Not checked yet

    Endpoint responds

    Not checked yet; we check endpoints in rotation

  • … Not checked yet

    Sign-in with OAuth

    Not checked yet; we check endpoints in rotation

  • … Not checked yet

    No hidden instructions in tool descriptions

    Not checked yet; we read the tool list when we check the endpoint

Compared with others in Otheri

  • More stars than 0% of the other 32433 servers in this category
  • Published to the registry more recently than 79% of the other 32433 servers in this category
  • Basic checks equal to or better than 100% of the other 32433 servers in this category

Compared with every active server in this category in the registry. Stars count only when the publisher owns the repo.

Common questions

Is Melonhelp Tickets safe?

It passed 1 of 1 applicable basic checks. We have not read the code. Before adding a key or token, see what access the server asks for and use a key with only the permissions you need.

What keys or codes does it need?

The registry does not list a required key, though some servers ask you to sign in on first use.

Does it run on my computer or in the cloud?

It runs in the maker’s cloud. Connect over the internet with nothing to install, but what you send passes through the maker’s servers.

Is it still maintained?

The GitHub repo last changed –, and the latest version (1.0.0) reached the registry 9 days ago.

Which apps can use it?

Apps that support MCP, such as Claude Desktop, Claude Code, Cursor and VS Code. It connects by URL, so apps that accept remote MCP servers work too, such as ChatGPT in developer mode.

What can I use instead?

In the same category: Spec Driven Development, Remote Desktop Commander, Symantec Cloud DLP AIops

Alternatives

Servers in the same category from other makers, sorted by stars.

Reading a card:★ GitHub starsiThree pillars: reviews · checks · usageiUpdated = latest version published to the registryi

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by formulahendry

MCP Server that facilitates spec-driven development workflows, not just Vibe Coding.

Runs on your computer★ 440MITUpdated 14 months ago
Install

Remote Desktop Commander

by desktop-commander

Remote Desktop Commander: use files, terminal and processes on your own computers from any AI app.

Runs in the cloud★ 211Updated yesterday
Install

README from the maker

Open the README

Copied from the maker’s repo as written. PopNx MCP has not reviewed or endorsed it. HTML, images and scripts are removed. Links lead off this site.

Melonhelp MCP servers

Remote Model Context Protocol servers for the Melonhelp suite: help desk, AI support agents, tasks and product feedback. Connect them to Claude, ChatGPT, Cursor or any MCP client and work with your support data from the chat or from your coding agent.

All four servers are remote (Streamable HTTP) with OAuth 2.1. There is nothing to install, no API key and no local process: paste the URL, sign in with your Melonhelp account in the browser and pick the workspace.

ProductServer URLAccessPlans
Melonhelp Ticketshttps://tickets.melonhelp.com/mcpRead onlyAll plans. An admin turns it on first
Melonhelp Agentshttps://agents.melonhelp.com/mcpRead and writeAll plans, Free included. The workspace owner turns it on first
Melonhelp Taskshttps://tasks.melonhelp.com/mcpRead and writeAll plans, Free included
https://tasks.melonhelp.com/mcp/readonlyRead only
Melonhelp Feedbackhttps://feedback.melonhelp.com/mcpRead and writeAll plans, Free included
https://feedback.melonhelp.com/mcp/readonlyRead only

Connect

Claude (web or desktop): Settings, Connectors, Add custom connector. Paste the server URL and click Connect. A browser window opens to sign in and choose the workspace. On Team and Enterprise plans an owner adds the connector for the organization first.

ChatGPT: add it as a custom MCP connector (developer mode) and authorize in the browser. Workspace admins may need to approve it first.

Cursor, Windsurf, VS Code and other clients: add a remote server with the URL. Clients that support OAuth discovery open the sign-in page on their own.

Every server publishes its OAuth metadata at /.well-known/oauth-protected-resource and /.well-known/oauth-authorization-server, supports dynamic client registration and requires PKCE (S256). Connections are scoped to the workspace you pick and can be revoked from the product's settings.

Tools

Melonhelp Tickets

Help desk for WhatsApp, email and Slack. Read only (tickets:read): ask about your queue, a customer's history or your metrics without leaving the chat.

list_tickets, list_companies, get_ticket, get_ticket_comments, get_metrics, list_filters

list_tickets filters by company and by created or closed date. With report: true each row also brings the company, the AI summary written at close and the comment marked as the solution, which is what the melonhelp-tickets skill uses to build a customer's monthly support report.

Turn it on in Settings, Webhooks and MCP. Turning it off cuts live connections.

Melonhelp Agents

AI agents that answer customers on your website, WhatsApp and inside Melonhelp Tickets. Build and tune them from the chat.

  • Knowledge: generate_faqs, add_faqs, add_website, add_text
  • Skills: list_skills, get_skill, create_skill, update_skill
  • Agents: list_agents, get_agent, clone_agent, update_agent, set_agent_skills
  • Actions (HTTP tools): list_tools, create_http_tool, update_tool, delete_tool, set_agent_tools
  • Flows: get_flow_format, list_flows, get_flow, create_flow, update_flow, simulate_flow, publish_flow, delete_flow, set_agent_flows
  • Usage and diagnostics: get_usage, get_conversation_usage, list_conversations, get_conversation

Tools respect the plan limits: on Free you get one agent and five knowledge sources, and actions start on the Entry plan.

Melonhelp Tasks

Projects and tasks for teams, with time tracking. Create and update work from your AI client or coding agent.

list_workspaces, list_projects, list_statuses, list_members, search_tasks, get_task, list_my_tasks, create_task, update_task, add_comment, log_time

log_time appears on plans with time tracking. The /mcp/readonly URL exposes only the read tools.

Melonhelp Feedback

Feedback button, public portal with votes and roadmap, changelog, surveys and error capture. Your coding agent installs the SDK with your real key and works through what users report.

  • Read: check_installation, get_install_guide, get_issue, get_response, get_summary, list_errors, list_issues, list_portals, list_widgets, search_responses
  • Write: add_allowed_origins, add_note, claim_issue, configure_launcher, configure_theme, configure_widget, create_survey, draft_changelog, link_pull_request, register_release, release_issue, reply_to_user, resolve_issue
  • Prompts: install_feedback, add_error_reporting, add_survey

Write tools need a workspace admin and a connection that allows writing. Members with a read-only role use /mcp/readonly.

Example prompts

  • "Which WhatsApp tickets have been waiting more than 4 hours?" (Tickets)
  • "Add our shipping policy page to the support agent's knowledge and test it with three questions." (Agents)
  • "Create a task in the Website project for the checkout bug and assign it to me." (Tasks)
  • "Install Melonhelp Feedback in this Next.js app with error capture, then check the installation." (Feedback)

Security

  • OAuth 2.1 with PKCE. No long-lived API keys to leak.
  • Each connection is limited to the workspace you choose on the consent screen.
  • Read-only URLs (Tickets, and /mcp/readonly on Tasks and Feedback) expose no write tools at all.
  • Admins can turn each server off and revoke connections from the product's settings.
  • Feedback returns text written by end users marked as untrusted, so agents treat it as data, not instructions.

Official MCP Registry

The four servers are listed in the MCP Registry under the com.melonhelp namespace, verified with the melonhelp.com domain: com.melonhelp/tickets, com.melonhelp/agents, com.melonhelp/tasks and com.melonhelp/feedback. Their entries live in registry/.

Related

License

The contents of this repository are MIT licensed. The servers are hosted services operated by Melonhelp.

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