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Chatwoot MCP by usefulapi

by m190version 1.2.3i★ –iRuns in the cloud
Registry nameio.usefulapi/chatwoot

Install

Overview

Description from the maker (original English)

Read conversations and contacts; add replies or notes, set status and assign in Chatwoot.

PopNx MCP’s three pillars

These three are never merged into one score: opinions, measurements and popularity are different things.

What you can do with it

We have not written a plain-language summary for this one yet. Below are the facts we read from the registry.

  • Connection: Runs in the cloud
  • Transport: Streamable HTTP
  • Category: Docs, sheets & office work

Install

Pick the AI app you use, then copy the settings.

Before you install

  • Basic checks: 3 of 3 passed
  • Runs on the maker’s server: what you ask it goes through their server.
  • Can do 18 things (tools) chatwoot_get_account, chatwoot_list_conversations, chatwoot_get_conversation_counts, chatwoot_get_conversation …
  • The registry lists no key to fill in.

You need

Which app do you use?

Pick your app above. We remember it, so next time the button says “Install in …”.

Works in Claude on the web, desktop and mobile:

  1. Open Settings → Connectors
  2. Press Add custom connector
  3. Paste the address below and press Add
  4. If it asks you to sign in, sign in with the maker
SettingsConnectors1+ Add2https://…3
https://chatwoot.usefulapi.io/mcp

Run this in your terminal

claude mcp add --transport http chatwoot https://chatwoot.usefulapi.io/mcp

Open in Cursor

Or copy the settings yourself

Paste into .cursor/mcp.json in your project, or ~/.cursor/mcp.json

{
  "mcpServers": {
    "chatwoot": {
      "url": "https://chatwoot.usefulapi.io/mcp"
    }
  }
}

Your browser asks to open the app, then the app shows the settings and asks you to confirm. Key values are left empty for you to fill in.

Open in VS Code

Or copy the settings yourself

Paste into .vscode/mcp.json in your project

{
  "servers": {
    "chatwoot": {
      "type": "http",
      "url": "https://chatwoot.usefulapi.io/mcp"
    }
  }
}

Your browser asks to open the app, then the app shows the settings and asks you to confirm. Key values are left empty for you to fill in.

ChatGPT connects only to servers on the internet:

  1. Open ChatGPT on the web → Settings → Connectors (Apps)
  2. Press Create or Add (some plans need Developer mode under Advanced first)
  3. Paste the address below, give it a name and save
  4. If it asks you to sign in, sign in with the maker
SettingsConnectors1+ Create2https://…3
https://chatwoot.usefulapi.io/mcp

Menu names can differ slightly by plan and over time.

Your choice stays on this device in a cookie; no account needed.

These settings are generated from the maker’s registry entry. If the README says otherwise, follow the README.

What it can do

Tool names and descriptions exactly as the server reported them on Nov 6, 2026. The maker wrote them, not us; we show them as plain text.

  • chatwoot_get_account

    Get the configured Chatwoot account: name, locale, features and plan. Chatwoot API: GET /api/v1/accounts/{account_id}.

  • chatwoot_list_conversations

    List conversations, 25 per page, filtered by status, assignee, inbox, team, labels or a text query. Chatwoot API: GET /api/v1/accounts/{account_id}/conversations.

  • chatwoot_get_conversation_counts

    Get the open, unassigned and total conversation counts for a status, inbox or team. Chatwoot API: GET /api/v1/accounts/{account_id}/conversations/meta.

  • chatwoot_get_conversation

    Get one conversation with its status, priority, assignee, team, labels and contact. Chatwoot API: GET .../conversations/{conversation_id}.

  • chatwoot_list_messages

    List the messages of one conversation, oldest first. Chatwoot API: GET .../conversations/{conversation_id}/messages.

  • chatwoot_list_contacts

    List resolved contacts (those with an email, phone number or identifier), 15 per page. Chatwoot API: GET .../contacts.

  • chatwoot_search_contacts

    Search resolved contacts by a text key (name, email or phone). Chatwoot API: GET .../contacts/search.

  • chatwoot_get_contact

    Get one contact with its attributes, labels and custom attributes. Chatwoot API: GET .../contacts/{id}.

  • chatwoot_list_contact_conversations

    List all conversations of one contact. Chatwoot API: GET .../contacts/{id}/conversations.

  • chatwoot_list_labels

    List all labels of the account. Chatwoot API: GET .../labels.

  • chatwoot_list_inboxes

    List the inboxes (channels) of the account. Chatwoot API: GET .../inboxes.

  • chatwoot_list_agents

    List the agents of the account with their roles. Chatwoot API: GET .../agents.

  • chatwoot_list_teams

    List the teams of the account. Chatwoot API: GET .../teams.

  • chatwoot_list_canned_responses

    List the saved reply templates (canned responses) of the account. Chatwoot API: GET .../canned_responses.

  • chatwoot_send_message

    Add a message to a conversation. Default: a private note that the customer never sees. Set private to false to send a reply that the customer receives by email or chat. Chatwoot API: POST .../conversations/{conversation_id}/messages.

  • chatwoot_set_conversation_status

    Set a conversation to open, resolved, pending or snoozed. For snoozed, snoozed_until is a Unix time in seconds (optional). Chatwoot API: POST .../conversations/{conversation_id}/toggle_status.

  • chatwoot_set_conversation_priority

    Set a conversation priority: urgent, high, medium, low, or none (clears it). Chatwoot API: PATCH .../conversations/{conversation_id}.

  • chatwoot_assign_conversation

    Assign a conversation to an agent (assignee_id) or to a team (team_id). Give exactly one. Chatwoot API: POST .../conversations/{conversation_id}/assignments.

Basic checksi

We check information anyone can see; we have not read the code. Checks that do not apply are left out of the count. · Checked Nov 6, 2026

  • ✓ Pass

    Maker matches the repo

    The registry name was verified against the domain usefulapi.io (the registry checks domain ownership)

  • … Not checked yet

    Still maintained

    We have not read this repo from GitHub yet

  • … Not checked yet

    Has a licence

    We have not read this repo from GitHub yet

  • ✓ Pass

    Endpoint responds

    Responded in 35 ms (HTTP 200)

  • – Not applicable

    Sign-in with OAuth

    No sign-in needed

  • ✓ Pass

    No hidden instructions in tool descriptions

    Read 18 tool descriptions and found no hidden instructions to the AI

Compared with others in Docs, sheets & office worki

  • More stars than 0% of the other 2167 servers in this category
  • Published to the registry more recently than 98% of the other 2167 servers in this category
  • Basic checks equal to or better than 100% of the other 2167 servers in this category

Compared with every active server in this category in the registry. Stars count only when the publisher owns the repo.

Common questions

Is Chatwoot MCP by usefulapi safe?

It passed 3 of 3 applicable basic checks. We have not read the code. Before adding a key or token, see what access the server asks for and use a key with only the permissions you need.

What keys or codes does it need?

The registry does not list a required key, though some servers ask you to sign in on first use.

Does it run on my computer or in the cloud?

It runs in the maker’s cloud. Connect over the internet with nothing to install, but what you send passes through the maker’s servers.

Is it still maintained?

The GitHub repo last changed –, and the latest version (1.2.3) reached the registry yesterday.

Which apps can use it?

Apps that support MCP, such as Claude Desktop, Claude Code, Cursor and VS Code. It connects by URL, so apps that accept remote MCP servers work too, such as ChatGPT in developer mode.

What can I use instead?

In the same category: Agent-Native Calendar, Excel MCP Server, MCP Server for Excel

Alternatives

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README from the maker

Open the README

Copied from the maker’s repo as written. PopNx MCP has not reviewed or endorsed it. HTML, images and scripts are removed. Links lead off this site.

Chatwoot MCP by usefulapi

Use your Chatwoot account from Claude, Cursor, or any MCP client. Read conversations, contacts and inboxes, add replies or private notes, set status or priority, and assign conversations. Hosted, no local install: connect with your own credentials.

Live endpoint: https://chatwoot.usefulapi.io/mcp · Homepage: https://usefulapi.io

Connect

  • Claude (claude.ai, Desktop): open Customize → Connectors, click + Add → Add custom connector, and paste https://chatwoot.usefulapi.io/mcp.
  • Claude Code: claude mcp add --transport http chatwoot https://chatwoot.usefulapi.io/mcp, then run /mcp to log in.
  • VS Code: Add to VS Code.
  • Cursor and other clients: add the URL as a remote MCP server:
{

"mcpServers": { "chatwoot": { "url": "https://chatwoot.usefulapi.io/mcp" } } }

Add only the URL. Do not add an Authorization header or an API key to the client config: the server signs you in with OAuth, and the login page asks for your Chatwoot credentials.

Step-by-step setup, where to find your credentials, and FAQ: https://usefulapi.io/chatwoot/

On first connect you provide a Chatwoot access token (Profile Settings → Access Token) and your Account ID (the number after /app/accounts/ in your Chatwoot URL). The server validates it and stores it per user. No keys go in config files.

Tools

ToolTypeWhat it does
chatwoot_get_accountreadGet account
chatwoot_list_conversationsreadList conversations
chatwoot_get_conversation_countsreadGet conversation counts
chatwoot_get_conversationreadGet conversation
chatwoot_list_messagesreadList messages
chatwoot_list_contactsreadList contacts
chatwoot_search_contactsreadSearch contacts
chatwoot_get_contactreadGet contact
chatwoot_list_contact_conversationsreadList contact conversations
chatwoot_list_labelsreadList labels
chatwoot_list_inboxesreadList inboxes
chatwoot_list_agentsreadList agents
chatwoot_list_teamsreadList teams
chatwoot_list_canned_responsesreadList canned responses
chatwoot_send_messagewriteSend message or private note
chatwoot_set_conversation_statuswriteSet conversation status
chatwoot_set_conversation_prioritywriteSet conversation priority
chatwoot_assign_conversationwriteAssign conversation
chatwoot_usage_statusmetaUsage status (free-tier meter)
chatwoot_request_featuremetaRequest a missing feature
chatwoot_upgrademetaUpgrade to Pro or Pro+
chatwoot_cancel_subscriptionmetaCancel the Pro subscription

read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage, manage your subscription or send a feature request.

Pricing

PlanPriceLimit
Free$050 tool calls / month
Pro (per user)$9/mo or $90/yr (2 months free)Unlimited*

\*Pro has a fair use limit of 10,000 tool calls a month on this server. For more, write to support@usefulapi.io.

Pro covers this server only. Subscribe with chatwoot_upgrade (it returns a Stripe Checkout link). Cancel any time with chatwoot_cancel_subscription: Pro continues to the end of the paid period, with no refund for the current period, and running chatwoot_upgrade before then undoes the cancel. Or write to support@usefulapi.io.

License

MIT — see LICENSE. Documentation only; the server is hosted.

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