Deskpro MCP by usefulapi

What you can do with it

We have not written a plain-language summary for this one yet. Below are the facts we read from the registry.

• Connection: Runs in the cloud
• Transport: Streamable HTTP
• Category: Search & AI memory

Install

Pick the AI app you use, then copy the settings.

You need

• Runs in the cloudNothing to install; it connects over the internet

Which app do you use?

https://deskpro.usefulapi.io/mcp

claude mcp add --transport http deskpro https://deskpro.usefulapi.io/mcp

{
  "mcpServers": {
    "deskpro": {
      "url": "https://deskpro.usefulapi.io/mcp"
    }
  }
}

{
  "servers": {
    "deskpro": {
      "type": "http",
      "url": "https://deskpro.usefulapi.io/mcp"
    }
  }
}

https://deskpro.usefulapi.io/mcp

Your choice stays on this device in a cookie; no account needed.

These settings are generated from the maker’s registry entry. If the README says otherwise, follow the README.

What it can do

Tool names and descriptions exactly as the server reported them on Nov 6, 2026. The maker wrote them, not us; we show them as plain text.

• deskpro_get_me

  Return who the API key acts as — the auth method, the bound person id and their profile. A cheap way to confirm the helpdesk URL and key are right. Deskpro: GET /api/v2/me.

• deskpro_list_tickets

  List tickets, filtered by status, assigned agent, requester, organization, department or labels, and sorted. Returns ticket objects (id, ref, subject, ticket_status, agent, person, department, urgency, labels, dates) plus pagination meta. Deskpro: GET /api/v2/tickets.

• deskpro_get_ticket

  Fetch a single ticket by id, with its subject, status, assignment, requester, labels, custom fields, SLA state and timing. A merged ticket redirects to the ticket it was merged into. Deskpro: GET /api/v2/tickets/{id}.

• deskpro_list_ticket_messages

  List the conversation on one ticket — every reply and agent note, with its author, date, is_agent_note flag and HTML body. Deskpro: GET /api/v2/tickets/{id}/messages.

• deskpro_list_people

  List people (end users and agents), searchable by name and filterable by email, organization or agent flag. Deskpro: GET /api/v2/people.

• deskpro_get_person

  Fetch a single person by id — name, emails, phone numbers, organization, labels, custom fields and ticket count. Deskpro: GET /api/v2/people/{id}.

• deskpro_list_person_tickets

  List the tickets raised by one person — their support history. Deskpro: GET /api/v2/people/{id}/tickets.

• deskpro_list_organizations

  List customer organizations, filterable by name or labels. Deskpro: GET /api/v2/organizations.

• deskpro_get_organization

  Fetch a single organization by id — name, summary, email domains, labels, custom fields and ticket count. Deskpro: GET /api/v2/organizations/{id}.

• deskpro_list_organization_tickets

  List the tickets belonging to one organization. Deskpro: GET /api/v2/organizations/{id}/tickets.

• deskpro_list_articles

  List knowledgebase articles, filterable by category, status and author. Deskpro: GET /api/v2/articles.

• deskpro_get_article

  Fetch a single knowledgebase article by id — title, content, status, categories and labels. Deskpro: GET /api/v2/articles/{id}.

• deskpro_list_departments

  List the ticket departments (id, title, parent, whether tickets/chat are enabled) — needed to route a new ticket. Deskpro: GET /api/v2/ticket_departments.

• deskpro_list_agents

  List the helpdesk's agents (id, name, email, online state) — needed to assign a ticket. Deskpro: GET /api/v2/agents.

• deskpro_list_ticket_statuses

  List the ticket statuses and custom sub-statuses (status_type, status_code, title) configured on the helpdesk. Deskpro: GET /api/v2/ticket_statuses.

• deskpro_search

  Quick search across tickets, people, organizations, articles, news, downloads, community topics and chats; results are grouped by type. Deskpro: GET /api/v2/search.

• deskpro_create_ticket

  Open a new ticket for a requester (by person id, or by email — Deskpro creates the person if the email is new) with a first message. Depending on the helpdesk's triggers this may email the requester. Returns the created ticket. Deskpro: POST /api/v2/tickets.

• deskpro_update_ticket

  Change a ticket's subject, status, assignment, department, organization, urgency, hold state or labels. Only the fields you pass are sent. Reversible by updating again. Cannot set the hidden (deleted/spam) status. Deskpro: PUT /api/v2/tickets/{id}.

• deskpro_add_ticket_message

  Add a message to a ticket as the key's agent. With is_note=true it is an internal agent note (not shown to the requester); with is_note=false it is a REPLY that the helpdesk emails to the requester — that cannot be unsent. Deskpro: POST /api/v2/tickets/{id}/messages.

• deskpro_create_organization

  Create a customer organization. Email domains auto-associate people with matching addresses. Deskpro: POST /api/v2/organizations.

Basic checksi

We check information anyone can see; we have not read the code. Checks that do not apply are left out of the count. · Checked Nov 6, 2026

• ✓ Pass

  Maker matches the repo

  The registry name was verified against the domain usefulapi.io (the registry checks domain ownership)

• … Not checked yet

  Still maintained

  We have not read this repo from GitHub yet

• … Not checked yet

  Has a licence

  We have not read this repo from GitHub yet

• ✓ Pass

  Endpoint responds

  Responded in 47 ms (HTTP 200)

• – Not applicable

  Sign-in with OAuth

  No sign-in needed

• ✓ Pass

  No hidden instructions in tool descriptions

  Read 20 tool descriptions and found no hidden instructions to the AI

Compared with others in Search & AI memoryi

• More stars than 0% of the other 7223 servers in this category
• Published to the registry more recently than 98% of the other 7223 servers in this category
• Basic checks equal to or better than 100% of the other 7223 servers in this category

Compared with every active server in this category in the registry. Stars count only when the publisher owns the repo.

Alternatives

Servers in the same category from other makers, sorted by stars.

Reading a card:★ GitHub starsiThree pillars: reviews · checks · usageiUpdated = latest version published to the registryi

README from the maker

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