Helpwise MCP by usefulapi

What you can do with it

We have not written a plain-language summary for this one yet. Below are the facts we read from the registry.

• Connection: Runs in the cloud
• Transport: Streamable HTTP
• Category: Chat & email

Install

Pick the AI app you use, then copy the settings.

You need

• Runs in the cloudNothing to install; it connects over the internet

Which app do you use?

https://helpwise.usefulapi.io/mcp

claude mcp add --transport http helpwise https://helpwise.usefulapi.io/mcp

{
  "mcpServers": {
    "helpwise": {
      "url": "https://helpwise.usefulapi.io/mcp"
    }
  }
}

{
  "servers": {
    "helpwise": {
      "type": "http",
      "url": "https://helpwise.usefulapi.io/mcp"
    }
  }
}

https://helpwise.usefulapi.io/mcp

Your choice stays on this device in a cookie; no account needed.

These settings are generated from the maker’s registry entry. If the README says otherwise, follow the README.

What it can do

Tool names and descriptions exactly as the server reported them on Nov 6, 2026. The maker wrote them, not us; we show them as plain text.

• helpwise_list_conversations

  List conversations (threads) of one or more inboxes, newest first, with subject, snippet, tags, assignee, read/starred/closed flags and contact. Pick the folder with `folder` (default: all). Page with `next_page_token`. Inbox ids come from helpwise_list_inboxes. GET /conversation

• helpwise_get_conversation

  One conversation with its messages, notes, drafts, assignment and contacts. Page long conversations with `page_token` from the previous reply. GET /inboxes/{inbox_id}/conversations/{conversation_id}.

• helpwise_list_contacts

  List contacts (name, company, job title, emails, phones, id). Page with limit and offset. GET /contacts.

• helpwise_search_contacts

  Search contacts by a name, email or phone term. Page with limit and offset. GET /contacts/search.

• helpwise_get_contact

  One contact with emails, phones, company, custom fields and recent conversations. GET /contacts/{id}.

• helpwise_list_tags

  All tags (id, name, colour, parent, inbox). Use the ids with helpwise_apply_tags. GET /tags.

• helpwise_get_tag

  One tag by id. GET /tags/{id}.

• helpwise_get_report

  Overall and team-performance report for a date range: new/closed/assigned conversations (with change vs the previous period), inbound/outbound messages per day, busiest hour/day, average first response, response and resolution time, CSAT and per-agent performance. Optional inbox

• helpwise_get_tags_report

  Per-tag report for one inbox and a date range: conversations per tag (and share), open conversations, average response, first-response and resolution time. GET /inboxes/{inbox_id}/reports/tags.

• helpwise_list_inboxes

  List the account's inboxes (mailboxes) with id, name, address and type. Use the ids in the other tools. POST /mailboxes/list (V0).

• helpwise_list_users

  List the team members (agents) with access to an inbox: id, name, email. Use the ids with helpwise_assign_conversation. POST /users/list (V0).

• helpwise_get_current_user

  The Helpwise user the API key belongs to (name, email, id). POST /users/me (V0).

• helpwise_create_contact

  WRITE: create a new contact in Helpwise (name, company, job title, emails, phones, custom fields). Nothing is sent to the person. Creating the same email twice may create a duplicate. POST /contacts.

• helpwise_update_contact

  WRITE: change a contact's name, company, job title, emails, phones or custom fields. Helpwise updates with PUT, so this tool first reads the contact and sends the current values together with your changes; a list you pass (emails, phones, custom_fields) REPLACES the old list. Not

• helpwise_add_note

  WRITE: add an internal note to a conversation. Visible to your Helpwise team only; it is not sent to the customer. Notes cannot be deleted through this API. POST /notes/add (V0).

• helpwise_assign_conversation

  WRITE: assign a conversation to a team member (user id from helpwise_list_users), or pass assigned_to 0 to unassign it. The assignee may be notified by Helpwise. POST /threads/assign (V0).

• helpwise_close_conversations

  WRITE: close up to 25 conversations (mark them done). They can be reopened with helpwise_reopen_conversations. Nothing is sent to customers. PUT /conversations/action/close.

• helpwise_reopen_conversations

  WRITE: move up to 25 conversations back to the inbox (reopen closed ones). Nothing is sent to customers. PUT /conversations/action/moveToInbox.

• helpwise_apply_tags

  WRITE: apply existing tags (ids from helpwise_list_tags) to up to 25 conversations. Tags can drive Helpwise automations. Applying a tag already present changes nothing. POST /tags/apply.

• helpwise_remove_tags

  WRITE: take tags off up to 25 conversations. The tags themselves are not deleted. POST /tags/remove.

• helpwise_send_email

  WRITE: SEND A REAL EMAIL from a Helpwise inbox to the given customer address(es). Irreversible; once sent it cannot be recalled. At most 10 recipients in total (to + cc), one message per call; never use it for lists or campaigns. This starts a new message (it is not a reply on an

Basic checksi

We check information anyone can see; we have not read the code. Checks that do not apply are left out of the count. · Checked Nov 6, 2026

• ✓ Pass

  Maker matches the repo

  The registry name was verified against the domain usefulapi.io (the registry checks domain ownership)

• … Not checked yet

  Still maintained

  We have not read this repo from GitHub yet

• … Not checked yet

  Has a licence

  We have not read this repo from GitHub yet

• ✓ Pass

  Endpoint responds

  Responded in 18 ms (HTTP 200)

• – Not applicable

  Sign-in with OAuth

  No sign-in needed

• ✓ Pass

  No hidden instructions in tool descriptions

  Read 21 tool descriptions and found no hidden instructions to the AI

Compared with others in Chat & emaili

• More stars than 0% of the other 1762 servers in this category
• Published to the registry more recently than 96% of the other 1762 servers in this category
• Basic checks equal to or better than 100% of the other 1762 servers in this category

Compared with every active server in this category in the registry. Stars count only when the publisher owns the repo.

Alternatives

Servers in the same category from other makers, sorted by stars.

Reading a card:★ GitHub starsiThree pillars: reviews · checks · usageiUpdated = latest version published to the registryi

README from the maker

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