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Trengo MCP by usefulapi

by m190version 1.35.3i★ –iRuns in the cloud
Registry nameio.usefulapi/trengo

Install

Overview

Description from the maker (original English)

Work tickets and messages, look up contacts and teams, pull reports, and reply, assign or close.

PopNx MCP’s three pillars

These three are never merged into one score: opinions, measurements and popularity are different things.

What you can do with it

We have not written a plain-language summary for this one yet. Below are the facts we read from the registry.

Install

Pick the AI app you use, then copy the settings.

Before you install

  • Basic checks: 3 of 3 passed
  • Runs on the maker’s server: what you ask it goes through their server.
  • Can do 24 things (tools) trengo_list_tickets, trengo_list_ticket_messages, trengo_get_email_message, trengo_list_contacts …
  • The registry lists no key to fill in.

You need

Which app do you use?

Pick your app above. We remember it, so next time the button says “Install in …”.

Works in Claude on the web, desktop and mobile:

  1. Open Settings → Connectors
  2. Press Add custom connector
  3. Paste the address below and press Add
  4. If it asks you to sign in, sign in with the maker
SettingsConnectors1+ Add2https://…3
https://trengo.usefulapi.io/mcp

Run this in your terminal

claude mcp add --transport http trengo https://trengo.usefulapi.io/mcp

Open in Cursor

Or copy the settings yourself

Paste into .cursor/mcp.json in your project, or ~/.cursor/mcp.json

{
  "mcpServers": {
    "trengo": {
      "url": "https://trengo.usefulapi.io/mcp"
    }
  }
}

Your browser asks to open the app, then the app shows the settings and asks you to confirm. Key values are left empty for you to fill in.

Open in VS Code

Or copy the settings yourself

Paste into .vscode/mcp.json in your project

{
  "servers": {
    "trengo": {
      "type": "http",
      "url": "https://trengo.usefulapi.io/mcp"
    }
  }
}

Your browser asks to open the app, then the app shows the settings and asks you to confirm. Key values are left empty for you to fill in.

ChatGPT connects only to servers on the internet:

  1. Open ChatGPT on the web → Settings → Connectors (Apps)
  2. Press Create or Add (some plans need Developer mode under Advanced first)
  3. Paste the address below, give it a name and save
  4. If it asks you to sign in, sign in with the maker
SettingsConnectors1+ Create2https://…3
https://trengo.usefulapi.io/mcp

Menu names can differ slightly by plan and over time.

Your choice stays on this device in a cookie; no account needed.

These settings are generated from the maker’s registry entry. If the README says otherwise, follow the README.

What it can do

Tool names and descriptions exactly as the server reported them on Nov 6, 2026. The maker wrote them, not us; we show them as plain text.

  • trengo_list_tickets

    List tickets (conversations) visible to the token's user, newest activity first, with channel and latest message. Filter by status, contact, assignee, channel, label, last message direction or update time. Trengo: GET /tickets.

  • trengo_list_ticket_messages

    List the messages of one ticket — inbound, outbound and internal notes — with the contact or agent behind each. Trengo: GET /tickets/{ticket_id}/messages.

  • trengo_get_email_message

    Fetch the full email behind one message of a ticket: original HTML body, from, to, subject and Message-ID. The message must be an email message. Trengo: GET /tickets/{ticket_id}/full_email_messages/{message_id}.

  • trengo_list_contacts

    List contacts, or search them by name, email or phone number. Trengo: GET /contacts.

  • trengo_get_contact

    Fetch one contact with name, email, phone and custom field data, optionally with notes. Trengo: GET /contacts/{id}.

  • trengo_list_contact_groups

    List the contact groups in the account — use their ids with trengo_update_contact. Trengo: GET /contact_groups.

  • trengo_list_users

    List the agents (users) in the Trengo account — use their ids to assign tickets or filter. Trengo: GET /users.

  • trengo_list_teams

    List the teams in the account — use their ids to assign tickets to a team. Trengo: GET /teams.

  • trengo_list_labels

    List the ticket labels (tags) in the account, for filtering tickets and reports. Trengo: GET /labels.

  • trengo_list_ticket_results

    List the ticket results (closing outcomes, e.g. 'Resolved', 'Sale') that can be applied when closing a ticket. Trengo: GET /ticket_results.

  • trengo_list_custom_fields

    List the custom fields defined for tickets, contacts and profiles. Trengo: GET /custom_fields.

  • trengo_list_quick_replies

    List the saved quick replies (canned responses), optionally only the messaging or email ones — useful for drafting consistent answers. Trengo: GET /quick_replies.

  • trengo_get_reporting_metrics

    Aggregate support metrics over a period: new, created, assigned, closed and reopened tickets, average first response time and average total resolution time (seconds). Filter by team, channel, label or direction. Trengo: GET /reporting/metrics.

  • trengo_get_agent_performance

    Per-agent performance over a period: messages sent, notes, tickets assigned and closed, average first response and resolution times (with and without business hours). Trengo: GET /reporting/agent_performance.

  • trengo_get_ticket_details_report

    Per-ticket reporting rows: status, assignee, labels, first reply, first resolution and total resolution times (with and without business hours). Filter by team, channel, label, direction, status and created/closed/assigned date ranges; sort by a timing metric. For large accounts

  • trengo_create_ticket

    Open a new ticket for an existing contact on a channel. Nothing is sent to the customer until you post a message with trengo_send_ticket_message. Trengo: POST /tickets.

  • trengo_assign_ticket

    Assign a ticket to a user or a team, with an optional assignment note. Reversible by reassigning. Trengo: POST /tickets/{ticket_id}/assign.

  • trengo_close_ticket

    Close a ticket, optionally applying a ticket result (see trengo_list_ticket_results). Reversible with trengo_reopen_ticket. Trengo: POST /tickets/{ticket_id}/close.

  • trengo_reopen_ticket

    Reopen a closed ticket. Trengo: POST /tickets/{ticket_id}/reopen.

  • trengo_send_ticket_message

    Post a message on a ticket. With internal_note=true it is an internal note visible only to agents. OTHERWISE IT IS DELIVERED TO THE CUSTOMER on the ticket's channel (email, WhatsApp, chat...) and cannot be recalled — confirm the text first. Trengo: POST /tickets/{ticket_id}/messa

  • trengo_create_contact

    Create a contact on a channel. The identifier is the contact's address on that channel: an email address for email channels, a phone number for WhatsApp/SMS/voice. Trengo: POST /channels/{channel_id}/contacts.

  • trengo_update_contact

    Rename a contact and/or set the contact groups it belongs to. contact_group_ids REPLACES the contact's groups. Trengo: PUT /contacts/{id}.

  • trengo_create_board_card

    Create a card (e.g. a deal or task) in a stage of a Trengo board. The board id is in the board's URL in Trengo. Trengo: POST /boards/{boardId}/cards.

  • trengo_update_board_card

    Partially update a board card: rename it, move it to another stage, or set its users (owners) and contacts (leads). user_ids / contact_ids replace the current sets. Trengo: PUT /boards/{boardId}/cards/{cardId}.

Basic checksi

We check information anyone can see; we have not read the code. Checks that do not apply are left out of the count. · Checked Nov 6, 2026

  • ✓ Pass

    Maker matches the repo

    The registry name was verified against the domain usefulapi.io (the registry checks domain ownership)

  • … Not checked yet

    Still maintained

    We have not read this repo from GitHub yet

  • … Not checked yet

    Has a licence

    We have not read this repo from GitHub yet

  • ✓ Pass

    Endpoint responds

    Responded in 14 ms (HTTP 200)

  • – Not applicable

    Sign-in with OAuth

    No sign-in needed

  • ✓ Pass

    No hidden instructions in tool descriptions

    Read 24 tool descriptions and found no hidden instructions to the AI

Compared with others in Otheri

  • More stars than 0% of the other 32461 servers in this category
  • Published to the registry more recently than 96% of the other 32461 servers in this category
  • Basic checks equal to or better than 100% of the other 32461 servers in this category

Compared with every active server in this category in the registry. Stars count only when the publisher owns the repo.

Common questions

Is Trengo MCP by usefulapi safe?

It passed 3 of 3 applicable basic checks. We have not read the code. Before adding a key or token, see what access the server asks for and use a key with only the permissions you need.

What keys or codes does it need?

The registry does not list a required key, though some servers ask you to sign in on first use.

Does it run on my computer or in the cloud?

It runs in the maker’s cloud. Connect over the internet with nothing to install, but what you send passes through the maker’s servers.

Is it still maintained?

The GitHub repo last changed –, and the latest version (1.35.3) reached the registry yesterday.

Which apps can use it?

Apps that support MCP, such as Claude Desktop, Claude Code, Cursor and VS Code. It connects by URL, so apps that accept remote MCP servers work too, such as ChatGPT in developer mode.

What can I use instead?

In the same category: Spec Driven Development, Remote Desktop Commander, dotnet-mcp

Alternatives

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Reading a card:★ GitHub starsiThree pillars: reviews · checks · usageiUpdated = latest version published to the registryi

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README from the maker

Open the README

Copied from the maker’s repo as written. PopNx MCP has not reviewed or endorsed it. HTML, images and scripts are removed. Links lead off this site.

Trengo MCP by usefulapi

Use Trengo from Claude, Cursor, or any MCP client — read tickets and messages, look up contacts, users, teams and labels, pull support reports, and reply, assign, close or reopen tickets. Hosted, no local install: connect with your own Trengo credentials.

Live endpoint: https://trengo.usefulapi.io/mcp · Homepage: https://usefulapi.io/trengo

Connect

  • Claude (claude.ai, Desktop): open Customize → Connectors, click + Add → Add custom connector, and paste https://trengo.usefulapi.io/mcp.
  • Claude Code: claude mcp add --transport http trengo https://trengo.usefulapi.io/mcp, then run /mcp to log in.
  • VS Code: Add to VS Code.
  • Cursor and other clients: add the URL as a remote MCP server:
{

"mcpServers": { "trengo": { "url": "https://trengo.usefulapi.io/mcp" } } }

Add only the URL. Do not add an Authorization header or an API key to the client config: the server signs you in with OAuth, and the login page asks for your Trengo credentials.

Step-by-step setup, where to find your credentials, and FAQ: https://usefulapi.io/trengo/

On first connect you'll provide your Trengo personal access token (Settings → Apps & integrations → Rest API). They're validated, stored per-user, and scoped to you — no keys in config files.

Tools

ToolTypeWhat it does
trengo_list_ticketsreadList tickets
trengo_list_ticket_messagesreadList a ticket's messages
trengo_get_email_messagereadGet an email message
trengo_list_contactsreadList or search contacts
trengo_get_contactreadGet a contact
trengo_list_contact_groupsreadList contact groups
trengo_list_usersreadList users
trengo_list_teamsreadList teams
trengo_list_labelsreadList labels
trengo_list_ticket_resultsreadList ticket results
trengo_list_custom_fieldsreadList custom fields
trengo_list_quick_repliesreadList quick replies
trengo_get_reporting_metricsreadGet reporting metrics
trengo_get_agent_performancereadGet agent performance
trengo_get_ticket_details_reportreadGet ticket details report
trengo_create_ticketwriteCreate a ticket
trengo_assign_ticketwriteAssign a ticket
trengo_close_ticketwriteClose a ticket
trengo_reopen_ticketwriteReopen a ticket
trengo_send_ticket_messagewriteSend a ticket message
trengo_create_contactwriteCreate a contact
trengo_update_contactwriteUpdate a contact
trengo_create_board_cardwriteCreate a board card
trengo_update_board_cardwriteUpdate a board card
trengo_usage_statusmetaUsage status (free-tier meter)
trengo_request_featuremetaRequest a missing feature
trengo_upgrademetaUpgrade to Pro or Pro+
trengo_cancel_subscriptionmetaCancel the Pro subscription

read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage, manage your subscription or send a feature request.

Pricing

PlanPriceLimit
Free$050 tool calls / month
Pro (per user)$9/mo or $90/yr (2 months free)Unlimited*

\*Pro has a fair use limit of 10,000 tool calls a month on this server. For more, write to support@usefulapi.io.

Pro covers this server only. Subscribe with trengo_upgrade (it returns a Stripe Checkout link). Cancel any time with trengo_cancel_subscription: Pro continues to the end of the paid period, with no refund for the current period, and running trengo_upgrade before then undoes the cancel. Or write to support@usefulapi.io.

License

MIT © usefulapi. Not affiliated with or endorsed by Trengo.

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