Deskpro MCP by usefulapi

它能帮你做什么

我们还没有为它写通俗的介绍。下面是我们从注册中心读取到的事实。

• 连接方式: 在云端运行
• 传输方式: Streamable HTTP
• 分类: 搜索与 AI 记忆

安装

选择你使用的 AI 应用，然后复制设置。

你需要

• 在云端运行无需安装任何东西，通过互联网连接

你用的是哪个应用？

https://deskpro.usefulapi.io/mcp

claude mcp add --transport http deskpro https://deskpro.usefulapi.io/mcp

{
  "mcpServers": {
    "deskpro": {
      "url": "https://deskpro.usefulapi.io/mcp"
    }
  }
}

{
  "servers": {
    "deskpro": {
      "type": "http",
      "url": "https://deskpro.usefulapi.io/mcp"
    }
  }
}

https://deskpro.usefulapi.io/mcp

你的选择通过 Cookie 保存在这台设备上，无需账户。

这些设置是根据作者在注册中心的条目生成的。如果 README 的写法不同，请以 README 为准。

它能做什么

工具名称和描述与服务器在 2026年11月6日 报告的完全一致。这些内容由作者撰写，不是我们写的；我们以纯文本形式显示。

• deskpro_get_me

  Return who the API key acts as — the auth method, the bound person id and their profile. A cheap way to confirm the helpdesk URL and key are right. Deskpro: GET /api/v2/me.

• deskpro_list_tickets

  List tickets, filtered by status, assigned agent, requester, organization, department or labels, and sorted. Returns ticket objects (id, ref, subject, ticket_status, agent, person, department, urgency, labels, dates) plus pagination meta. Deskpro: GET /api/v2/tickets.

• deskpro_get_ticket

  Fetch a single ticket by id, with its subject, status, assignment, requester, labels, custom fields, SLA state and timing. A merged ticket redirects to the ticket it was merged into. Deskpro: GET /api/v2/tickets/{id}.

• deskpro_list_ticket_messages

  List the conversation on one ticket — every reply and agent note, with its author, date, is_agent_note flag and HTML body. Deskpro: GET /api/v2/tickets/{id}/messages.

• deskpro_list_people

  List people (end users and agents), searchable by name and filterable by email, organization or agent flag. Deskpro: GET /api/v2/people.

• deskpro_get_person

  Fetch a single person by id — name, emails, phone numbers, organization, labels, custom fields and ticket count. Deskpro: GET /api/v2/people/{id}.

• deskpro_list_person_tickets

  List the tickets raised by one person — their support history. Deskpro: GET /api/v2/people/{id}/tickets.

• deskpro_list_organizations

  List customer organizations, filterable by name or labels. Deskpro: GET /api/v2/organizations.

• deskpro_get_organization

  Fetch a single organization by id — name, summary, email domains, labels, custom fields and ticket count. Deskpro: GET /api/v2/organizations/{id}.

• deskpro_list_organization_tickets

  List the tickets belonging to one organization. Deskpro: GET /api/v2/organizations/{id}/tickets.

• deskpro_list_articles

  List knowledgebase articles, filterable by category, status and author. Deskpro: GET /api/v2/articles.

• deskpro_get_article

  Fetch a single knowledgebase article by id — title, content, status, categories and labels. Deskpro: GET /api/v2/articles/{id}.

• deskpro_list_departments

  List the ticket departments (id, title, parent, whether tickets/chat are enabled) — needed to route a new ticket. Deskpro: GET /api/v2/ticket_departments.

• deskpro_list_agents

  List the helpdesk's agents (id, name, email, online state) — needed to assign a ticket. Deskpro: GET /api/v2/agents.

• deskpro_list_ticket_statuses

  List the ticket statuses and custom sub-statuses (status_type, status_code, title) configured on the helpdesk. Deskpro: GET /api/v2/ticket_statuses.

• deskpro_search

  Quick search across tickets, people, organizations, articles, news, downloads, community topics and chats; results are grouped by type. Deskpro: GET /api/v2/search.

• deskpro_create_ticket

  Open a new ticket for a requester (by person id, or by email — Deskpro creates the person if the email is new) with a first message. Depending on the helpdesk's triggers this may email the requester. Returns the created ticket. Deskpro: POST /api/v2/tickets.

• deskpro_update_ticket

  Change a ticket's subject, status, assignment, department, organization, urgency, hold state or labels. Only the fields you pass are sent. Reversible by updating again. Cannot set the hidden (deleted/spam) status. Deskpro: PUT /api/v2/tickets/{id}.

• deskpro_add_ticket_message

  Add a message to a ticket as the key's agent. With is_note=true it is an internal agent note (not shown to the requester); with is_note=false it is a REPLY that the helpdesk emails to the requester — that cannot be unsent. Deskpro: POST /api/v2/tickets/{id}/messages.

• deskpro_create_organization

  Create a customer organization. Email domains auto-associate people with matching addresses. Deskpro: POST /api/v2/organizations.

基础检查i

我们检查的是任何人都能看到的信息；我们没有阅读代码。不适用的检查项不计入总数。 · 检查于 2026年11月6日

• ✓ 通过

  作者与仓库一致

  注册名称已通过域名 usefulapi.io 验证（注册中心会核实域名所有权）

• … 尚未检查

  仍在维护

  我们还没有从 GitHub 读取这个仓库

• … 尚未检查

  有许可证

  我们还没有从 GitHub 读取这个仓库

• ✓ 通过

  端点有响应

  在 47 毫秒内响应（HTTP 200）

• – 不适用

  使用 OAuth 登录

  无需登录

• ✓ 通过

  工具描述中没有隐藏指令

  已读取 20 个工具描述，未发现针对 AI 的隐藏指令

与“搜索与 AI 记忆”中的其他服务器比较i

• 星标数多于此分类中其他 7226 个服务器的 0%
• 发布到注册中心的时间比此分类中其他 7226 个服务器的 98% 更新
• 基础检查结果等于或优于此分类中其他 7226 个服务器的 100%

与注册中心里这个分类中所有活跃的服务器比较。只有当发布者拥有该仓库时，星标数才计入。

替代选择

同一分类中其他作者的服务器，按星标数排序。

如何看卡片：★ GitHub 星标i三大支柱：评价 · 检查 · 使用情况i更新 = 最新版本发布到注册中心的时间i

作者的 README

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