Kayako MCP by usefulapi

它能帮你做什么

我们还没有为它写通俗的介绍。下面是我们从注册中心读取到的事实。

• 连接方式: 在云端运行
• 传输方式: Streamable HTTP
• 分类: 搜索与 AI 记忆

安装

选择你使用的 AI 应用，然后复制设置。

你需要

• 在云端运行无需安装任何东西，通过互联网连接

你用的是哪个应用？

https://kayako.usefulapi.io/mcp

claude mcp add --transport http kayako https://kayako.usefulapi.io/mcp

{
  "mcpServers": {
    "kayako": {
      "url": "https://kayako.usefulapi.io/mcp"
    }
  }
}

{
  "servers": {
    "kayako": {
      "type": "http",
      "url": "https://kayako.usefulapi.io/mcp"
    }
  }
}

https://kayako.usefulapi.io/mcp

你的选择通过 Cookie 保存在这台设备上，无需账户。

这些设置是根据作者在注册中心的条目生成的。如果 README 的写法不同，请以 README 为准。

它能做什么

工具名称和描述与服务器在 2026年11月6日 报告的完全一致。这些内容由作者撰写，不是我们写的；我们以纯文本形式显示。

• kayako_get_me

  Fetch the Kayako user these credentials belong to (name, role, teams, locale). A cheap way to confirm the subdomain and credentials work. Kayako: GET /api/v1/me.json.

• kayako_list_cases

  List cases (conversations / tickets), newest-updated first. Filter by status type, tags, max priority level, or a requester identity (email, Twitter screen name, Facebook username, phone); or fetch specific ids. Nested resources are references unless `include` expands them. Kayak

• kayako_get_case

  Fetch one case (conversation) by id: subject, requester, assignee, status, priority, type, SLA metrics, custom fields, last post preview. Use include (e.g. 'user,case_status,case_priority,team') to expand references and fields='+tags' for tags. Kayako: GET /api/v1/cases/{id}.json

• kayako_list_case_posts

  Read a case's timeline: customer messages, agent replies and internal notes (newest first). By default activities are excluded; filters='NOTES' for internal notes only, 'MESSAGES' for messages, 'ALL' to include activities. Paginate with before_id / after_id (one at a time). Kayak

• kayako_list_channels

  List the channels (MAIL mailbox, TWITTER, FACEBOOK, NOTE) usable for a reply on an existing case (pass case_id) or for a new case (omit case_id; optionally pass the requester's user_id). A channel's account.id is the channel_id to pass to kayako_reply_to_case / kayako_create_case

• kayako_list_case_options

  List the instance's case statuses (id, label, type), priorities (id, label, level) or types (id, label, type) — the ids needed for status_id / priority_id / type_id when creating, updating or replying to a case. Kayako: GET /api/v1/cases/{statuses|priorities|types}.json.

• kayako_search

  Unified search across conversations (cases), users and organizations. Returns id, title, snippet, relevance and resource type; pass fields='*' to get each full resource inline. Max 30 results. Kayako: GET /api/v1/search.json.

• kayako_list_users

  List users (customers, collaborators, agents, admins), newest first, optionally by role type or specific ids. To find a user by email or name use kayako_search. Kayako: GET /api/v1/users.json.

• kayako_get_user

  Fetch one user by id: name, role, organization, teams, identities (emails, phones, social), custom fields. include='identity_email,organization' expands references. Kayako: GET /api/v1/users/{id}.json.

• kayako_list_organizations

  List customer organizations (name, domains, phone, custom fields), oldest first. To find one by name use kayako_search with resources=['ORGANIZATIONS']. Kayako: GET /api/v1/organizations.json.

• kayako_list_organization_cases

  List the cases (conversations) raised by members of one organization, newest-updated first. Kayako: GET /api/v1/organizations/{id}/cases.json.

• kayako_list_teams

  List agent teams (id, title, member count) — the ids for assigned_team_id. Kayako: GET /api/v1/teams.json.

• kayako_list_roles

  List user roles (id, title, type OWNER/ADMIN/AGENT/COLLABORATOR/CUSTOMER) — the role_id needed by kayako_create_user. Kayako: GET /api/v1/roles.json.

• kayako_list_articles

  List knowledge-base articles, optionally by section, tags, or PUBLISHED / PINNED. Titles and contents are locale references unless include='locale_field'. Kayako: GET /api/v1/articles.json.

• kayako_get_article

  Fetch one knowledge-base article with its localized titles and contents expanded (include defaults to 'locale_field'), status, section, tags, votes and help-center URL. Kayako: GET /api/v1/articles/{id}.json.

• kayako_search_help_center

  Search the help center's articles and/or public conversations. Returns references (e.g. {id, resource_type: 'article'}); read an article with kayako_get_article. Kayako: GET /api/v1/helpcenter/search.json.

• kayako_create_case

  WRITE: open a new case (conversation) for a requester. channel MAIL sends the first message to the customer by email from the mailbox given as channel_id; channel NOTE creates it with an internal note and emails nobody. Get channel ids from kayako_list_channels and status/priorit

• kayako_update_case

  WRITE: change a case's subject, requester, assignee (team/agent), status, priority, type, brand, form, tags or custom fields. Sends nothing to the customer. `tags` sets the case's tag list (use kayako_add_case_tags to append). Trashing is deliberately not exposed. Kayako: PUT /ap

• kayako_reply_to_case

  WRITE: add a post to a case. channel NOTE adds an INTERNAL note visible only to agents (no channel_id needed). channel MAIL/TWITTER/FACEBOOK sends a PUBLIC reply to the customer — get channel_id from kayako_list_channels with case_id. Can also set status/priority/assignee in the

• kayako_add_case_tags

  WRITE: add tags to a case, keeping its existing tags. Kayako: POST /api/v1/cases/{id}/tags.json.

• kayako_create_user

  WRITE: create a user — typically a CUSTOMER to use as requester_id on a new case. role_id comes from kayako_list_roles. Collaborator/agent/admin roles also require email and team_ids. No password is set by this tool. Kayako: POST /api/v1/users.json.

基础检查i

我们检查的是任何人都能看到的信息；我们没有阅读代码。不适用的检查项不计入总数。 · 检查于 2026年11月6日

• ✓ 通过

  作者与仓库一致

  注册名称已通过域名 usefulapi.io 验证（注册中心会核实域名所有权）

• … 尚未检查

  仍在维护

  我们还没有从 GitHub 读取这个仓库

• … 尚未检查

  有许可证

  我们还没有从 GitHub 读取这个仓库

• ✓ 通过

  端点有响应

  在 8 毫秒内响应（HTTP 200）

• – 不适用

  使用 OAuth 登录

  无需登录

• ✓ 通过

  工具描述中没有隐藏指令

  已读取 21 个工具描述，未发现针对 AI 的隐藏指令

与“搜索与 AI 记忆”中的其他服务器比较i

• 星标数多于此分类中其他 7234 个服务器的 0%
• 发布到注册中心的时间比此分类中其他 7234 个服务器的 97% 更新
• 基础检查结果等于或优于此分类中其他 7234 个服务器的 100%

与注册中心里这个分类中所有活跃的服务器比较。只有当发布者拥有该仓库时，星标数才计入。

替代选择

同一分类中其他作者的服务器，按星标数排序。

如何看卡片：★ GitHub 星标i三大支柱：评价 · 检查 · 使用情况i更新 = 最新版本发布到注册中心的时间i

作者的 README

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