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Vision Helpdesk MCP by usefulapi

作者:m190版本 1.6.3i★ –i在云端运行
注册名称io.usefulapi/vision-helpdesk

安装

概览

作者提供的说明(英文原文)

Triage Vision Helpdesk tickets, read conversations, find clients and manage internal handoffs.

PopNx MCP 的三大支柱

这三项永远不会合并成一个分数:意见、测量和人气是不同的东西。

它能帮你做什么

我们还没有为它写通俗的介绍。下面是我们从注册中心读取到的事实。

安装

选择你使用的 AI 应用,然后复制设置。

安装之前

你需要

你用的是哪个应用?

在上方选择你的应用。我们会记住它,下次按钮会显示“安装到 …”。

适用于网页版、桌面版和手机版 Claude:

  1. 打开 Settings → Connectors
  2. 点击 Add custom connector
  3. 粘贴下面的地址,然后点击 Add
  4. 如果要求登录,请登录作者的服务
SettingsConnectors1+ Add2https://…3
https://vision-helpdesk.usefulapi.io/mcp

在终端中运行这条命令

claude mcp add --transport http vision-helpdesk https://vision-helpdesk.usefulapi.io/mcp

在 Cursor 中打开

或者自己复制设置

粘贴到项目中的 .cursor/mcp.json,或 ~/.cursor/mcp.json

{
  "mcpServers": {
    "vision-helpdesk": {
      "url": "https://vision-helpdesk.usefulapi.io/mcp"
    }
  }
}

浏览器会先询问是否打开应用,然后应用会显示设置并请你确认。密钥的值会留空,由你自己填写。

在 VS Code 中打开

或者自己复制设置

粘贴到项目中的 .vscode/mcp.json

{
  "servers": {
    "vision-helpdesk": {
      "type": "http",
      "url": "https://vision-helpdesk.usefulapi.io/mcp"
    }
  }
}

浏览器会先询问是否打开应用,然后应用会显示设置并请你确认。密钥的值会留空,由你自己填写。

ChatGPT 只能连接互联网上的服务器:

  1. 打开网页版 ChatGPT → Settings → Connectors (Apps)
  2. 点击 Create 或 Add(部分套餐需要先在 Advanced 中开启 Developer mode)
  3. 粘贴下面的地址,起个名字,然后保存
  4. 如果要求登录,请登录作者的服务
SettingsConnectors1+ Create2https://…3
https://vision-helpdesk.usefulapi.io/mcp

菜单名称可能因套餐和版本不同而略有差异。

你的选择通过 Cookie 保存在这台设备上,无需账户。

这些设置是根据作者在注册中心的条目生成的。如果 README 的写法不同,请以 README 为准。

它能做什么

工具名称和描述与服务器在 2026年11月6日 报告的完全一致。这些内容由作者撰写,不是我们写的;我们以纯文本形式显示。

  • vision_get_dashboard_counts

    The ticket counts of the staff dashboard (quick view): for example new, open, overdue and assigned tickets. ticket / quick_view.

  • vision_list_tickets

    List tickets, with at most ONE filter: a ticket id, a status id, a department id or a folder (inbox, new, overdue, assigned, trash, spam, draft). Without a filter it lists the tickets the API user can see. Status ids come from vision_list_statuses. ticket / get_tickets.

  • vision_search_tickets

    Find tickets by an EXACT ticket reference (the ticket hash such as VHD-218) or an EXACT subject. Give one of them. ticket / get_tickets with a filter on ticket_hash or subject.

  • vision_get_ticket

    One ticket with its fields (status, owner, priority, department...) and its posts (the conversation). ticket / ticket_details.

  • vision_list_tickets_by_tag

    Tickets that carry a tag, by tag id. ticket / tag_search.

  • vision_list_tickets_by_label

    Tickets that carry a label, by label id. ticket / search_label_tickets.

  • vision_list_statuses

    The ticket statuses of a department (ids and names), for filters and status changes. ticket / get_status.

  • vision_list_priorities

    The ticket priorities of a department (ids and names). ticket / get_priority.

  • vision_list_ticket_types

    The ticket types of a department (ids and names). ticket / get_ticket_type.

  • vision_list_clients

    List clients (customers), with at most ONE filter: a client id, a first name (exact), or a parent client id (lists that client's contacts). client / get_clients.

  • vision_search_clients

    Search clients by name or email text. client / list_clients.

  • vision_get_client_summary

    A client's summary: notes and ticket counts. client / get_summary.

  • vision_create_ticket

    WRITE: confirm:true required. open a new ticket for a client, given by client id or email. By default no email and no autoresponder is sent; a normal ticket's first post is created on behalf of the client and shown to the client. Internal tickets are staff-only and cannot have cl

  • vision_reply_to_ticket

    WRITE: confirm:true required. add a staff reply to a ticket. Say explicitly whether the client can see it (visible_to_client) and whether it is emailed to the client (send_email, default false). ticket / reply_ticket.

  • vision_add_ticket_note

    WRITE: confirm:true required. add an internal note to a ticket (not shown to the client). ticket / add_note with notetype 0.

  • vision_add_client_note

    WRITE: confirm:true required. add an internal note to a client record. ticket / add_note with notetype 1.

  • vision_update_ticket_property

    WRITE: confirm:true required. change one property of a ticket to another id: status, priority, department or type. Look the ids up first (vision_list_statuses and the like). Changing the department can change which statuses and priorities apply. ticket / update_properties.

  • vision_assign_ticket_staff

    WRITE: confirm:true required. add a staff member as an owner of a ticket, or remove one. ticket / update_properties with action staff.

  • vision_add_ticket_tag

    WRITE: confirm:true required. add a tag (by title) to a ticket. ticket / add_live_tag.

基础检查i

我们检查的是任何人都能看到的信息;我们没有阅读代码。不适用的检查项不计入总数。 · 检查于 2026年11月6日

  • ✓ 通过

    作者与仓库一致

    注册名称已通过域名 usefulapi.io 验证(注册中心会核实域名所有权)

  • … 尚未检查

    仍在维护

    我们还没有从 GitHub 读取这个仓库

  • … 尚未检查

    有许可证

    我们还没有从 GitHub 读取这个仓库

  • ✓ 通过

    端点有响应

    在 56 毫秒内响应(HTTP 200)

  • – 不适用

    使用 OAuth 登录

    无需登录

  • ✓ 通过

    工具描述中没有隐藏指令

    已读取 19 个工具描述,未发现针对 AI 的隐藏指令

与“其他”中的其他服务器比较i

  • 星标数多于此分类中其他 32433 个服务器的 0%
  • 发布到注册中心的时间比此分类中其他 32433 个服务器的 97% 更新
  • 基础检查结果等于或优于此分类中其他 32433 个服务器的 100%

与注册中心里这个分类中所有活跃的服务器比较。只有当发布者拥有该仓库时,星标数才计入。

常见问题

Vision Helpdesk MCP by usefulapi 安全吗?

它在 3 项适用的基础检查中通过了 3 项。我们没有阅读代码。在添加密钥或令牌之前,请先看看这个服务器要求哪些权限,并使用只具备所需权限的密钥。

它需要哪些密钥或代码?

注册中心没有列出必需的密钥,不过有些服务器会在首次使用时要求你登录。

它在我的电脑上运行还是在云端?

它在作者的云端运行。通过互联网连接,无需安装,但你发送的内容会经过作者的服务器。

它还在维护吗?

GitHub 仓库最后更新于–,最新版本(1.6.3)于昨天进入注册中心。

哪些应用可以使用它?

支持 MCP 的应用,例如 Claude Desktop、Claude Code、Cursor 和 VS Code。它通过 URL 连接,所以接受远程 MCP 服务器的应用也可以使用,例如开启开发者模式的 ChatGPT。

有什么可以替代它?

同一分类中有:Spec Driven Development, Remote Desktop Commander, Symantec Cloud DLP AIops

替代选择

同一分类中其他作者的服务器,按星标数排序。

如何看卡片:★ GitHub 星标i三大支柱:评价 · 检查 · 使用情况i更新 = 最新版本发布到注册中心的时间i

Spec Driven Development

作者:formulahendry

MCP Server that facilitates spec-driven development workflows, not just Vibe Coding.

在你的电脑上运行★ 440MIT14个月前更新
安装

Remote Desktop Commander

作者:desktop-commander

Remote Desktop Commander: use files, terminal and processes on your own computers from any AI app.

在云端运行★ 211昨天更新
安装

Symantec Cloud DLP AIops

作者:AIops-tools

Governed Symantec Cloud DLP — 14 MCP tools, read-only with audit.

在你的电脑上运行今天更新
安装

作者的 README

打开 README

按原文从作者的仓库复制。PopNx MCP 没有审查或背书其内容。HTML、图片和脚本已被移除。链接会离开本站。

Vision Helpdesk MCP by usefulapi

Connect your assistant at https://vision-helpdesk.usefulapi.io/mcp.

Connect

  • Claude (claude.ai, Desktop): open Customize → Connectors, click + Add → Add custom connector, and paste https://vision-helpdesk.usefulapi.io/mcp.
  • Claude Code: claude mcp add --transport http vision-helpdesk https://vision-helpdesk.usefulapi.io/mcp, then run /mcp to log in.
  • VS Code: Add to VS Code.
  • Cursor and other clients: add the URL as a remote MCP server:
{

"mcpServers": { "vision-helpdesk": { "url": "https://vision-helpdesk.usefulapi.io/mcp" } } }

Add only the URL. Do not add an Authorization header or an API key to the client config: the server signs you in with OAuth, and the login page asks for your Vision Helpdesk credentials.

Step-by-step setup, where to find your credentials, and FAQ: https://usefulapi.io/vision-helpdesk/

Enter your public HTTPS helpdesk address and an admin or staff API access token (vis_txttoken). Ask your helpdesk administrator for the token if you do not already have one. Your role needs API Access permission, and the vendor's Starter plan does not include the REST API.

Use the URL of your hosted helpdesk or your publicly reachable installation, including its folder if applicable. The connector sends your token only to that address and does not follow API redirects.

Every write requires explicit confirmation. Ticket creation and replies disable customer email by default. Internal tickets stay private and cannot include client recipients or customer email flags.

Tools

ToolTypeWhat it does
vision_get_dashboard_countsreadGet dashboard counts
vision_list_ticketsreadList tickets
vision_search_ticketsreadSearch tickets by reference or subject
vision_get_ticketreadGet ticket
vision_list_tickets_by_tagreadList tickets by tag
vision_list_tickets_by_labelreadList tickets by label
vision_list_statusesreadList ticket statuses
vision_list_prioritiesreadList ticket priorities
vision_list_ticket_typesreadList ticket types
vision_list_clientsreadList clients
vision_search_clientsreadSearch clients
vision_get_client_summaryreadGet client summary
vision_create_ticketwriteCreate ticket
vision_reply_to_ticketwriteReply to ticket
vision_add_ticket_notewriteAdd ticket note
vision_add_client_notewriteAdd client note
vision_update_ticket_propertywriteUpdate ticket status, priority, department or type
vision_assign_ticket_staffwriteAssign or unassign ticket staff
vision_add_ticket_tagwriteAdd tag to ticket
vision_usage_statusmetaUsage status (free-tier meter)
vision_request_featuremetaRequest a missing feature
vision_upgrademetaUpgrade to Pro or Pro+
vision_cancel_subscriptionmetaCancel the Pro subscription

read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage, manage your subscription or send a feature request.

Pricing

PlanPriceLimit
Free$050 tool calls / month
Pro (per helpdesk)$9/mo or $90/yr (2 months free)Unlimited*

\*Pro has a fair use limit of 10,000 tool calls a month on this server. For more, write to support@usefulapi.io.

Pro covers this server only. Subscribe with vision_upgrade (it returns a Stripe Checkout link). Cancel any time with vision_cancel_subscription: Pro continues to the end of the paid period, with no refund for the current period, and running vision_upgrade before then undoes the cancel. Or write to support@usefulapi.io.

License

MIT. An independent integration by usefulapi; not affiliated with Vision Helpdesk.

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