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PopNx MCPMCP servers for people who use AI · explained in plain words

MCP Request-tracker

by crunchtoolsversion 0.1.1i★ 0iRuns on your computer
Registry nameio.github.crunchtools/request-tracker

How to install

What it does

Secure MCP server for Request Tracker (RT) ticket management

  • Connects Runs on your computer
  • Account or key No key needed
  • Category Other

Install

Pick the AI app you use, then copy the settings.

Passed 3/3 checks · Runs on your computer

First: which AI do you use?

Pick your app and the steps appear below.

Works with Claude, with some setup first

Install Python (uv) on your computer first (one time) · Only the Claude desktop app (Windows or Mac), not the web or phone

  1. Install Python (uv)

    One time only; it works for every server that needs Python (uv)

    Open the Python (uv) download page ↗

  2. Open the Claude desktop app’s settings file

    SettingsDeveloperEdit Config

  3. Paste these settings and save the file

    Checking the commands · copy buttons appear once they pass

  4. Quit Claude and open it again

  5. Try it

    Use MCP Request-tracker and tell me what you can do for me, then show me one thing

    ✓ If Claude says it is using MCP Request-tracker or shows a MCP Request-tracker tool in the answer, you are connected

Menu names checked against Anthropic’s help page on Nov 11, 2026 · your screen may differ slightly by app version

ChatGPT cannot connect MCP Request-tracker yet

MCP Request-tracker runs on your computer, but ChatGPT can only connect servers that run on the web

What you can do instead

A · Use an app that can connect MCP Request-tracker

  • Install Python (uv) on your computer first (one time) · Only the Claude desktop app (Windows or Mac), not the web or phone
  • Install Python (uv) on your computer first (one time)
  • Install Python (uv) on your computer first (one time)
  • Install Python (uv) on your computer first (one time)

B · Others in Other that work with ChatGPT

Picked from the most used in the same category, only ones that connect by address with no key

Works with Claude Code, with some setup first

Install Python (uv) on your computer first (one time)

  1. Install Python (uv)

    One time only; it works for every server that needs Python (uv)

    Open the Python (uv) download page ↗

  2. Open Terminal

    Mac: press Command+Space and type Terminal · Windows: open PowerShell

  3. Paste this command and press Enter

    Checking the commands · copy buttons appear once they pass

  4. Type /mcp in Claude Code

    You should see MCP Request-tracker listed as connected

  5. Try it

    Use MCP Request-tracker and tell me what you can do for me, then show me one thing

    ✓ If Claude Code says it is using MCP Request-tracker or shows a MCP Request-tracker tool in the answer, you are connected

Menu names checked against Anthropic’s help page on Nov 11, 2026 · your screen may differ slightly by app version

Works with Cursor, with some setup first

Install Python (uv) on your computer first (one time)

  1. Install Python (uv)

    One time only; it works for every server that needs Python (uv)

    Open the Python (uv) download page ↗

  2. Click this button to open Cursor

    Checking the commands · copy buttons appear once they pass

  3. Open the AI chat in Cursor in Agent mode

  4. Try it

    Use MCP Request-tracker and tell me what you can do for me, then show me one thing

    ✓ If Cursor says it is using MCP Request-tracker or shows a MCP Request-tracker tool in the answer, you are connected

Menu names checked against Cursor’s help page on Nov 11, 2026 · your screen may differ slightly by app version

Works with VS Code, with some setup first

Install Python (uv) on your computer first (one time)

  1. Install Python (uv)

    One time only; it works for every server that needs Python (uv)

    Open the Python (uv) download page ↗

  2. Click this button to open VS Code

    Checking the commands · copy buttons appear once they pass

  3. Open the AI chat in VS Code in Agent mode

  4. Try it

    Use MCP Request-tracker and tell me what you can do for me, then show me one thing

    ✓ If VS Code says it is using MCP Request-tracker or shows a MCP Request-tracker tool in the answer, you are connected

Menu names checked against VS Code’s help page on Nov 11, 2026 · your screen may differ slightly by app version

Other apps that use MCP, such as Windsurf, Zed or Gemini CLI, each add servers differently. See how in the app list.

See every app that uses MCP →

JSON settings are under “For developers” below

Stuck? Ask people who use MCP Request-tracker💬 Discussion →
For developers: Terminal commands and JSON settings

Installed on your computer

Claude Code

Checking the commands · copy buttons appear once they pass

Claude Desktop (claude_desktop_config.json)

Checking the commands · copy buttons appear once they pass

Cursor (~/.cursor/mcp.json)

Checking the commands · copy buttons appear once they pass

VS Code (mcp.json)

Checking the commands · copy buttons appear once they pass

These settings are generated from the maker’s registry entry. If the README says otherwise, follow the README.

At a glance

Downloads per weeki
151/wk
Licencei
AGPL-3.0
Connection
Runs on your computer
Latest versioni
0.1.1
Categoryi
Other
Published to registryi
Mar 2, 2026
Code last changedi
Nov 12, 2026
Maker
crunchtools
Packages
pypi: mcp-request-tracker-crunchtools
Registry status
Active

Which apps can use it

Based on how this server connects and on each app’s own docs, checked Nov 10, 2026.

Run on your computer in

ClaudeGooseLM StudioMsty StudioCherry StudioCursorVS Code + GitHub CopilotVisual StudioWindsurf (Devin Desktop)ZedKiroClineContinueJetBrains AI AssistantClaude CodeCodex CLIGemini CLIOpenCodenodecodeWarpLibreChatRaycast

All apps, with pros and cons →

Related guides

What it can do

Runs on your computer; the tool list appears in your AI app after you install it.

Basic checksi

We check information anyone can see; we have not read the code. Checks that do not apply are left out of the count. · Checked Nov 13, 2026

  • ✓ Pass

    Maker matches the repo

    The registry name was verified with the GitHub account crunchtools, which owns the repo

  • ✓ Pass

    Still maintained

    Code last changed yesterday

  • ✓ Pass

    Has a licence

    Uses AGPL-3.0

  • – Not applicable

    Endpoint responds

    This one runs on your computer; there is no internet endpoint

  • – Not applicable

    Sign-in with OAuth

    Runs on your computer and uses local settings instead

  • … Not checked yet

    No hidden instructions in tool descriptions

    Runs on your computer; we can only read tool lists from internet endpoints

Discussion

Ask, share a tip or report that it does not work. Sorted by what people marked helpful.

No posts yet. Be the first to ask or share.

Posts here are written by users, not the PopNx team.

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User reviews

No reviews yet

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Compared with others in Otheri

  • More stars than 0% of the other 19646 servers in this category
  • Published to the registry more recently than 2% of the other 19646 servers in this category
  • Basic checks equal to or better than 100% of the other 19646 servers in this category

Compared with every active server in this category in the registry. Stars count only when the publisher owns the repo.

Common questions

Is MCP Request-tracker safe?

It passed 3 of 3 applicable basic checks. We have not read the code. Before adding a key or token, see what access the server asks for and use a key with only the permissions you need.

What keys or codes does it need?

The registry does not list a required key, though some servers ask you to sign in on first use.

Does it run on my computer or in the cloud?

It runs on your computer. Your AI app starts it when needed, and data does not pass through the maker’s servers (unless it calls an online service itself).

Is it still maintained?

The GitHub repo last changed yesterday, and the latest version (0.1.1) reached the registry 9 months ago.

Which apps can use it?

Apps that support MCP, such as Claude Desktop, Claude Code, Cursor and VS Code. You also need Python (uv) on your computer.

What can I use instead?

In the same category: World Monitor, Claude Flow, Windmill

Others in the same category

Servers in the same category from other makers, sorted by stars.

Reading a card:↓ Downloads per weeki★ GitHub starsiThree pillars: reviews · checks · usageiUpdated = latest version published to the registryi

World Monitor

Real-time global intelligence on conflict, markets, energy, trade, shipping and cyber. 102 tools.

by koala73Widely used★ 90.6KUpdated today

Runs in the cloud✓ service owner · worldmonitor.app

Claude Flow

AI orchestration with hive-mind swarms, neural networks, and 87 MCP tools for enterprise dev.

by ruvnetWidely used↓ 13.5K/wk★ 81.6KUpdated 14 months ago

Runs on your computer

Windmill

Run Windmill scripts and flows and manage jobs, schedules, resources and variables.

by windmill-labsWidely used★ 18.6KUpdated yesterday

Runs in the cloud

README from the maker

Open the README

Copied from the maker’s repo as written. PopNx MCP has not reviewed or endorsed it. HTML, images and scripts are removed. Links lead off this site.

MCP Request Tracker CrunchTools

A secure MCP (Model Context Protocol) server for Request Tracker (RT) ticket management.

Features

  • Secure Credential Handling: Passwords stored as SecretStr, never logged
  • Full Ticket Management: Search, view, create, update, and resolve tickets
  • Time Tracking: Track time worked on tickets
  • Workflow Automation: Pre-built workflows like checklist completion
  • Cross-Platform: Works on Linux, macOS, and Windows

Installation

Option 1: Using uvx (Recommended)
uvx mcp-request-tracker-crunchtools
Option 2: Using pip
pip install mcp-request-tracker-crunchtools
Option 3: Using Container
podman run -e RT_URL=... -e RT_USER=... -e RT_PASS=... quay.io/crunchtools/mcp-request-tracker

Configuration

Set the following environment variables:

VariableRequiredDescription
RT_URLYesBase URL of your RT server
RT_USERYesRT username
RT_PASSYesRT password
RT_HTTP_USERNoHTTP Basic Auth username
RT_HTTP_PASSNoHTTP Basic Auth password

Usage with Claude Code

Using uvx
claude mcp add mcp-request-tracker-crunchtools \

--env RT_URL=https://rt.example.com \ --env RT_USER=your_username \ --env RT_PASS=your_password \ -- uvx mcp-request-tracker-crunchtools

Using Container
claude mcp add mcp-request-tracker-crunchtools \

--env RT_URL=https://rt.example.com \ --env RT_USER=your_username \ --env RT_PASS=your_password \ -- podman run -i --rm -e RT_URL -e RT_USER -e RT_PASS quay.io/crunchtools/mcp-request-tracker

Available Tools

Search and View
  • search_tickets - Search tickets using RT query syntax
  • get_ticket - Get ticket details
  • get_ticket_history - Get ticket history/changelog
  • get_my_open_tickets - Get open tickets for a user
  • get_new_tickets - Get new/unassigned tickets
Update Tickets
  • set_ticket_owner - Set ticket owner
  • set_ticket_status - Set ticket status
  • open_ticket - Open a ticket
  • resolve_ticket - Resolve/close a ticket
  • take_ticket - Take ownership and open
Time Tracking
  • set_time_worked - Set total time worked
  • add_time_worked - Add time to existing time
Communication
  • add_ticket_comment - Add private comment (not visible to requestor)
  • reply_to_ticket - Add correspondence (visible to requestor)
Creation
  • create_ticket - Create a new ticket
Workflows
  • complete_weekly_checklist - Complete a weekly checklist ticket with results

RT Query Syntax Examples

Status = 'new'

Status = 'open' AND Owner = 'scott' Subject LIKE 'checklist' Queue = 'Professional' Created > '2025-01-01' Owner = 'Nobody'

Security

This server is built with security in mind:

  • SecretStr: Passwords are stored using Pydantic's SecretStr to prevent accidental logging
  • Error Sanitization: Credentials are scrubbed from all error messages
  • No Filesystem Access: The server never reads or writes files
  • No Shell Execution: No subprocess or shell commands
  • Minimal Dependencies: Only essential packages to reduce attack surface
  • Automated CVE Scanning: Weekly security scans via GitHub Actions
  • Container Security: Built on Hummingbird images with minimal CVE count

See SECURITY.md for the full security design document.

Development

# Clone the repository

git clone https://github.com/crunchtools/mcp-request-tracker.git cd mcp-request-tracker

Install dependencies

uv sync --all-extras

Run tests

uv run pytest

Lint

uv run ruff check src tests

Type check

uv run mypy src

License

This project is licensed under the GNU Affero General Public License v3.0 (AGPL-3.0). See LICENSE for details.